Customer Premises Hazard Assessment

Pre-entry inspection for identifying hazards on customer property, including aggressive animals, unsafe access, and environmental risks before work begins.

Inspection Details

• Customer site and visit purpose documented
  Record the customer name, site address, and reason for the visit.
• Inspector name and arrival time recorded
  Document who performed the assessment and when the site was approached.
• Work scope reviewed before entry
  Confirm the task scope was understood before approaching the property.
• Pre-entry hazard assessment completed
  Confirm a quick job hazard analysis was performed before entering the premises.

Access Route and Property Conditions

• Approach path is free of slip, trip, and fall hazards
  Check for ice, loose gravel, uneven pavement, debris, cords, hoses, or other walking-working surface hazards.
• Stairs, ramps, and handrails are safe for use
  Verify steps are intact, ramps are stable, and handrails are present where needed.
• Entry area is adequately lit
  Assess whether lighting is sufficient to identify hazards and safely access the property.
• Vehicle access and parking are safe
  Confirm the vehicle can be parked without blocking traffic, emergency access, or creating a struck-by hazard.
• Weather or environmental conditions increase risk
  Select any active environmental conditions affecting safe access.

Animal and Security Hazards

• Aggressive animal present or reported
  Determine whether any dog or other animal is present, loose, barking aggressively, restrained unsafely, or reported as a bite risk.
• Animal is properly restrained or removed before entry
  Confirm the animal is secured in a separate area, behind a closed door, or otherwise controlled before work proceeds.
• Customer notified of animal-related safety requirement
  Confirm the customer was informed that entry will not occur until the animal hazard is controlled.
• Security concerns identified
  Note any hostile behavior, unsafe occupants, or other security risks that could affect safe entry or work continuation.
• Animal hazard details
  Document animal type, location, behavior, restraint method, and any bite or aggression history reported.

Environmental and Exposure Risks

• Visible biological or sanitation hazards present
  Check for feces, urine, standing water, mold, pests, or other contamination that could affect safe entry.
• Chemical or airborne exposure risk identified
  Identify odors, vapors, dust, fumes, or stored chemicals that may require PPE or stopping work.
• Electrical or utility hazards visible
  Look for downed lines, exposed wiring, damaged panels, gas odors, or other utility-related hazards.
• PPE required for entry
  Select the PPE needed based on the hazards observed before entry.

Decision and Corrective Actions

• Safe to enter and proceed with work
  Confirm whether the site is safe for entry after hazards are evaluated and controls are in place.
• Work delayed pending hazard control
  Indicate whether the job was paused until the hazard was corrected or controlled.
• Customer notified of hazard and required corrective action
  Confirm the customer was informed of the hazard, the impact on entry, and any required corrective action.
• Corrective action or escalation documented
  Describe the action taken, such as waiting for animal restraint, rerouting access, using additional PPE, contacting a supervisor, or leaving the site.