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Run: Customer Premises Hazard Assessment

Use this Customer Premises Hazard Assessment template to document pre-entry risks before work starts, including access issues, aggressive animals, security c...

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Inspection Details

Record the customer name, site address, and reason for the visit.
Document who performed the assessment and when the site was approached.
Confirm the task scope was understood before approaching the property.
Confirm a quick job hazard analysis was performed before entering the premises.

Access Route and Property Conditions

Check for ice, loose gravel, uneven pavement, debris, cords, hoses, or other walking-working surface hazards.
Verify steps are intact, ramps are stable, and handrails are present where needed.
Assess whether lighting is sufficient to identify hazards and safely access the property.
Confirm the vehicle can be parked without blocking traffic, emergency access, or creating a struck-by hazard.
Select any active environmental conditions affecting safe access.

Animal and Security Hazards

Determine whether any dog or other animal is present, loose, barking aggressively, restrained unsafely, or reported as a bite risk.
Confirm the animal is secured in a separate area, behind a closed door, or otherwise controlled before work proceeds.
Confirm the customer was informed that entry will not occur until the animal hazard is controlled.
Note any hostile behavior, unsafe occupants, or other security risks that could affect safe entry or work continuation.
Document animal type, location, behavior, restraint method, and any bite or aggression history reported.

Environmental and Exposure Risks

Check for feces, urine, standing water, mold, pests, or other contamination that could affect safe entry.
Identify odors, vapors, dust, fumes, or stored chemicals that may require PPE or stopping work.
Look for downed lines, exposed wiring, damaged panels, gas odors, or other utility-related hazards.
Select the PPE needed based on the hazards observed before entry.

Decision and Corrective Actions

Confirm whether the site is safe for entry after hazards are evaluated and controls are in place.
Indicate whether the job was paused until the hazard was corrected or controlled.
Confirm the customer was informed of the hazard, the impact on entry, and any required corrective action.
Describe the action taken, such as waiting for animal restraint, rerouting access, using additional PPE, contacting a supervisor, or leaving the site.

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