Convenience Store Lottery Reconciliation Inspection

Inspection template for auditing convenience store lottery reconciliation across shifts, including settlement accuracy, winning ticket validation, cash handling, and security controls.

Shift Reconciliation

• Previous shift lottery settlement total matches terminal report
  Compare the recorded settlement amount against the lottery terminal report for the prior shift.
• All shift-to-shift lottery transactions are documented
  Confirm that sales, voids, payouts, and adjustments are documented for the full shift period.
• Unresolved variances identified and escalated
  Verify that any overage, shortage, or unexplained variance is documented and escalated per store procedure.
• Shift handoff completed with both associates acknowledging reconciliation
  Confirm that the outgoing and incoming associates both reviewed and acknowledged the reconciliation results.

Winning Ticket Validation

• Winning tickets validated through the terminal before payout
  Confirm that each winning ticket was scanned or validated through the lottery terminal before any payout was issued.
• Payouts stayed within store authorization limits
  Verify that all payouts were within the store's approved payout threshold and that larger wins were referred appropriately.
• Winning ticket log is complete and legible
  Review the log for ticket number, date, amount, associate initials, and validation result.
• Expired, damaged, or suspect tickets were not paid
  Confirm that tickets outside the valid redemption criteria were rejected and documented when applicable.

Cash Handling and Settlement Controls

• Lottery cash is separated from general sales cash when required by procedure
  Verify that lottery payout funds are controlled separately if store policy requires a dedicated cash reserve or drawer.
• Cash counted by two employees or per dual-control procedure
  Confirm that cash counts are performed using dual control or another approved verification method.
• Safe drops and replenishments are recorded
  Verify that cash added to or removed from the lottery payout fund is logged with date, time, amount, and associate initials.
• End-of-shift cash variance is within acceptable limit
  Enter the dollar variance for the shift settlement and confirm it is within the store's acceptable tolerance.
• Cash drawer and payout fund are secured when unattended
  Confirm cash is locked in the drawer, safe, or approved storage whenever not in active use.

Lottery Inventory and Documentation

• Active and inactive lottery inventory is accounted for
  Confirm that all ticket books, packs, or terminals under store control are listed and reconciled.
• Unsold, voided, and returned tickets are documented
  Verify that unsold, voided, damaged, or returned lottery materials are tracked according to procedure.
• Terminal reports and settlement records are retained
  Confirm that required reports are printed or stored electronically and are available for audit review.
• Lottery signage and required retailer notices are displayed
  Check that required notices, redemption limits, and age-restriction signage are visible to customers.
• Documentation discrepancies are explained
  Record any missing, mismatched, or unclear documentation and the explanation provided by store staff.

Security and Compliance

• Lottery terminal and cash area are monitored by functioning surveillance
  Confirm that cameras cover the lottery terminal, payout area, and cash handling points and are operating properly.
• Only authorized employees have access to lottery controls and payout funds
  Verify that access to terminal functions, keys, codes, and payout cash is limited to authorized personnel.
• Work area is free of trip hazards and blocked exits
  Check that the lottery counter and surrounding area are clear of obstructions, cords, and blocked egress paths.
• Fire extinguisher is accessible and inspection tag current
  Verify that the extinguisher is mounted, unobstructed, and within its inspection and service requirements.
• Inspector notes any security or compliance deficiencies
  Document any observed non-conformance, suspected fraud indicators, or procedural gaps requiring follow-up.