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Run: Convenience Store Lottery Reconciliation Inspection

Audit lottery reconciliation across shifts with a clear, repeatable checklist for sales, payouts, cash, inventory, and security controls. Reduce variances, s...

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Shift Reconciliation

Confirm the reported lottery sales total agrees with the lottery terminal or POS report for the shift.
Verify that all sales, voids, cancellations, and payouts for the shift are documented.
Check that the cash on hand for lottery activity matches the expected amount after sales and payouts.
Confirm any overages or shortages were recorded with an explanation and escalated per store policy.
Verify the settlement was completed by an employee authorized to handle lottery reconciliation.

Winning Ticket Validation

Ensure each winning ticket was checked using the authorized validation method before payment.
Verify the amount paid to the customer matches the validated prize amount.
Check that larger prize claims were escalated or referred according to company and lottery rules.
Confirm required documentation for validated winning tickets was retained for audit purposes.
Verify rejected, damaged, or questionable tickets were not paid and were handled according to policy.

Cash Handling and Settlement Controls

Confirm lottery funds are segregated from other store cash according to policy.
Verify cash counts were performed with the required level of oversight.
Check that lottery cash and related documents were stored securely when not in use.
Confirm any required deposit, transfer, or replenishment amount was documented correctly.
Verify discrepancies were reviewed and signed off by management when required.

Lottery Inventory and Documentation

Verify scratch-off or instant ticket inventory is consistent with the store's recorded balance.
Check that all required fields on reconciliation forms are filled out legibly and accurately.
Confirm supporting records for voids, cancellations, and adjustments are available for review.
Verify the lottery terminal audit trail or log is present and accessible for the inspection period.
Check that reconciliation documents are filed and retained per company and regulatory requirements.

Security and Compliance

Confirm only approved employees can access the lottery terminal and related controls.
Verify login credentials are used individually and not shared among employees.
Check that required monitoring, camera coverage, or supervisory oversight is in place for lottery transactions.
Confirm tickets, forms, and cash are secured at the end of the shift or business day.
Verify any policy or regulatory exceptions were reported through the proper channel.

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