Service Interruption and Detour Report

Documents transit route detours and service disruptions, including cause, duration, rider notification, and service impact for on-time performance analysis.

Submission Notice

• Brief summary of the interruption or detour
• Reporter name
  Optional. Provide only if needed for follow-up or audit trail.
• Reporter contact email or phone
  Optional. Use a work contact only if follow-up is needed.

Service Details

• Date of service disruption
• Start time
• End time
  Leave blank if the interruption is still ongoing.
• Service type
• Route or trip identifier
  Enter the route number, trip ID, or run number.

Disruption Details

• Type of disruption
• Primary cause category
• Cause details
• Estimated duration in minutes

Affected Service and Rider Impact

• Affected stops or segments
  List stop IDs, street segments, or landmarks impacted.
• Estimated riders affected
• Accessibility impact
• Alternate service provided?
• Alternate service details

Rider Notification and Recovery

• Rider notification method
• Time notification was issued
• Service recovery actions taken
• Follow-up required?
• Follow-up notes