Cruise Ship Shore Excursion Refund Request Form

Guest form for requesting a refund for a cancelled or unsatisfactory shore excursion, capturing booking details, refund reason, supporting information, and preferred refund method.

Submission Notice

• What happens after I submit this form?
• I understand my submission will be reviewed and may be shared with Guest Services and Finance for refund processing.

Guest and Voyage Information

• Guest name
• Cabin number
• Voyage number
• Contact email
• Contact phone

Shore Excursion Details

• Excursion name
• Port of call
• Excursion date
• Booking reference
• Number of guests on this booking

Refund Request Details

• Reason for refund request
• If other, please describe
• Describe what happened
• Preferred refund method

Supporting Details

• Supporting documents or photos
• Witness names or staff notes, if available
• Additional comments

Guest Acknowledgment

• I confirm the information provided is accurate to the best of my knowledge.
• I authorize Guest Services to contact me about this request using the details provided.