Cruise Ship Crew Grievance Report Form

Crew-submitted grievance form for documenting workplace complaints, prior resolution attempts, and management response in support of MLC grievance handling and audit trail requirements.

Submission Notice

• How would you like to submit this grievance?
• I understand this form collects PII only as needed to investigate and resolve my grievance, and my submission will be handled according to the ship’s grievance procedure.
• Do you request confidentiality for your identity?

Crew Member Details

• Full Name
• Employee ID
• Job Title / Position
• Department / Work Area
• Email Address
• Phone Number or Onboard Contact Method

Grievance Overview

• Date grievance occurred or began
• Type of grievance
• Brief summary of the grievance
  State what happened, who was affected, and the main concern in 1-3 paragraphs.
• Location on vessel or ashore
• Is this issue ongoing?

Persons Involved

• Persons involved or affected
• Were there witnesses?
• Witness names or roles

Prior Resolution Attempts

• Have you reported this issue before?
• Who did you report it to?
• What actions have already been tried?
• What outcome are you seeking?
  Describe the remedy, correction, or response you are requesting.

Evidence and Supporting Information

• Supporting documents or evidence
• Additional context
• Would you like a follow-up response?
• Preferred follow-up method

Management Review and Response

• Received by
• Date received
• Case reference number
• Initial assessment
• Management response summary
• Corrective action or remedy
• Resolution status
• Date closed
• Follow-up required?
• Follow-up notes