Cruise Ship Crew Grievance Report Form

Crew-submitted grievance form for documenting workplace complaints, prior resolution attempts, and management response tracking in line with MLC documentation needs.

Submission Notice

• How would you like to submit this grievance?
• Consent and disclosure acknowledgement
  I understand this form collects limited PII only as needed to document and resolve the grievance, may be shared with authorized management or HR on a need-to-know basis, and will be retained for audit trail and compliance purposes.
• Your name
• Your contact email or phone
  Provide one preferred contact method if you want a follow-up.

Grievance Details

• Date of grievance or incident
• Approximate time
• Type of grievance
• Describe the grievance
  Provide a factual summary of the issue, including what happened and how it affected you or the crew.
• Location on ship
• Persons involved
  List only the people necessary to identify the issue. Avoid unnecessary personal details.

Prior Resolution Attempts

• Have you already tried to resolve this issue?
• What steps were taken?
  Describe who you contacted, when, and what response you received.
• Who was contacted?
• What outcome are you requesting?
  State the remedy, correction, or action you would like management to consider.

Supporting Information

• Supporting documents
  Upload photos, messages, schedules, or other relevant documents. Do not upload unnecessary sensitive information.
• Witnesses or additional contacts

Management Response

• Review status
• Management response summary
• Response date
• Follow-up required