Community Health Reporting Form

A stakeholder-ready form for reporting community health metrics, including active member ratio, engagement depth, response times, and growth trends.

Reporting Period

• Reporting Period Start
  Start date for the reporting period.
• Reporting Period End
  End date for the reporting period.
• Community Name
  Name of the community being reported on.
• Report Owner
  Name or team responsible for this report.
• Reporting Frequency
  How often this report is produced.

Community Size and Activity

• Total Members
  Total number of members in the community at the end of the reporting period.
• Active Members
  Number of members who were active during the reporting period.
• Active Member Ratio (%)
  Active members divided by total members, expressed as a percentage.
• New Members
  Number of new members joined during the reporting period.
• Members Lost
  Number of members who left or became inactive during the reporting period.

Engagement Depth

• Posts Created
  Total number of original posts created during the reporting period.
• Comments Created
  Total number of comments created during the reporting period.
• Average Replies per Post
  Average number of replies received per post.
• Engagement Depth Rating
  Overall assessment of how meaningful and sustained member participation is this period.
• Top Engagement Channels
  Select the channels that contributed most to engagement depth.

Response Time and Support

• Average First Response Time (hours)
  Average time from member question or issue to first team response, in hours.
• Average Resolution Time (hours)
  Average time to resolve member questions or issues, in hours.
• Response SLA Met?
  Whether response targets were met during the reporting period.
• Response Time Notes
  Explain any delays, bottlenecks, or improvements in response handling.

Growth and Trend Analysis

• Member Growth Rate (%)
  Percentage growth or decline in membership compared with the previous period.
• Engagement Growth Rate (%)
  Percentage change in engagement volume compared with the previous period.
• Overall Trend Direction
  Overall direction of community health during the reporting period.
• Key Growth Drivers
  Select the main factors contributing to growth.
• Growth Summary
  Brief narrative summary of what changed and why.

Risks, Actions, and Stakeholder Notes

• Top Risks
  Describe the main risks affecting community health, such as churn, low participation, or slow response times.
• Planned Actions
  List the actions planned to improve or maintain community health.
• Stakeholder Notes
  Add any context, decisions needed, or highlights for stakeholders.
• Does this report contain PII?
  Select Yes only if the report includes personal data. Collect only the minimum necessary information.
• PII Disclosure Acknowledged
  Confirm that any included PII is limited to what is necessary for reporting and handled in accordance with applicable privacy requirements.