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Run: Community Health Reporting Form

Track community health in one stakeholder-ready report, with fields for member activity, engagement depth, response times, and growth trends. Use it to stand...

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Reporting Period

Reporting Period Start (required)

Start date for the reporting period.

Reporting Period End (required)

End date for the reporting period.

Community Name (required)

Name of the community being reported on.

Report Owner (required)

Name or team responsible for this report.

Reporting Frequency (required)

How often this report is produced.

Community Size and Activity

Total Members (required)

Total number of members in the community at the end of the reporting period.

Active Members (required)

Number of members who were active during the reporting period.

Active Member Ratio (%) (required)

Active members divided by total members, expressed as a percentage.

New Members (required)

Number of new members joined during the reporting period.

Members Lost (required)

Number of members who left or became inactive during the reporting period.

Engagement Depth

Posts Created (required)

Total number of original posts created during the reporting period.

Comments Created (required)

Total number of comments created during the reporting period.

Average Replies per Post (required)

Average number of replies received per post.

Engagement Depth Rating (required)

Overall assessment of how meaningful and sustained member participation is this period.

Top Engagement Channels

Select the channels that contributed most to engagement depth.

Response Time and Support

Average First Response Time (hours) (required)

Average time from member question or issue to first team response, in hours.

Average Resolution Time (hours)

Average time to resolve member questions or issues, in hours.

Response SLA Met? (required)

Whether response targets were met during the reporting period.

Response Time Notes

Explain any delays, bottlenecks, or improvements in response handling.

Growth and Trend Analysis

Member Growth Rate (%) (required)

Percentage growth or decline in membership compared with the previous period.

Engagement Growth Rate (%)

Percentage change in engagement volume compared with the previous period.

Overall Trend Direction (required)

Overall direction of community health during the reporting period.

Key Growth Drivers

Select the main factors contributing to growth.

Growth Summary

Brief narrative summary of what changed and why.

Risks, Actions, and Stakeholder Notes

Top Risks

Describe the main risks affecting community health, such as churn, low participation, or slow response times.

Planned Actions (required)

List the actions planned to improve or maintain community health.

Stakeholder Notes

Add any context, decisions needed, or highlights for stakeholders.

Does this report contain PII? (required)

Select Yes only if the report includes personal data. Collect only the minimum necessary information.

PII Disclosure Acknowledged

Confirm that any included PII is limited to what is necessary for reporting and handled in accordance with applicable privacy requirements.

Yes No N/A

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