Carrier Detention Tracking Log

Log for recording trailer arrival, dock assignment, and departure times to calculate detention and demurrage and support accessorial charge disputes.

Submission Notice

• Purpose of this entry
• Submitted by
  Enter the name of the employee completing this log entry.
• Submitter contact email
  Optional. Used only if follow-up is needed for validation or dispute review.

Shipment and Carrier Details

• Shipment reference / load number
  Enter the internal load number, BOL number, or shipment reference.
• Carrier name
  Enter the carrier or trucking company name.
• Tractor / trailer ID
  Optional. Use the trailer number or unit ID if available.
• Appointment type
• Appointment number
  Optional. Enter if the carrier or facility uses appointment scheduling.

Arrival and Dock Assignment

• Arrival date
  Date the trailer arrived at the facility.
• Arrival time
  Time the trailer arrived at the gate or check-in point.
• Check-in time
  Optional. Use if the gate arrival time differs from the official check-in time.
• Dock assigned
  Enter the dock door or staging area assigned to the trailer.
• Dock assignment time
  Time the trailer was assigned to a dock door.
• Reason for wait before dock assignment
  Select all that apply if the trailer waited before receiving a dock.
• Other wait reason
  Provide details only if 'Other' was selected.

Service and Departure Timing

• Service start time
  Time unloading or loading began.
• Service end time
  Time unloading or loading was completed.
• Departure date
  Date the trailer departed the facility.
• Departure time
  Time the trailer left the facility.
• Detention minutes
  Calculated total detention minutes based on arrival, dock assignment, service, and departure times.
• Is demurrage applicable?
  Select Yes if the shipment involved container storage or terminal delay.

Exceptions, Approval, and Dispute Support

• Was there an exception or delay dispute?
• Exception details
  Describe the delay, exception, or dispute in factual terms.
• Request accessorial charge review
  Check this box if the entry should be routed for detention or demurrage dispute review.
• Supporting documents
  Optional. Upload rate confirmations, gate logs, PODs, photos, or other evidence relevant to the audit trail.
• Submitter signature
  Optional. Use if your process requires attestation for dispute support.