Allstate Guaranteed Completion Date Compliance Form

Tracks DRP coordinator compliance with Allstate Good Hands requirements for 24-hour estimate upload and guaranteed completion date commitments.

Submission Details

• Submission Date
• DRP Coordinator Name
• Repair Order Number
• Allstate Claim Number
  Optional if your shop uses a separate internal repair order reference.

Estimate Upload Compliance

• Repair Authorization Date
• Estimate Upload Date
• Estimate Upload Time
• Was the estimate uploaded within 24 hours of repair authorization?
• Reason for Delay
  Provide a brief explanation only when the 24-hour upload requirement was not met.

Guaranteed Completion Date Commitment

• Guaranteed Completion Date
• Was the customer notified of the guaranteed completion date?
• Did the guaranteed completion date change?
• Reason for Completion Date Change
• Was the customer recontacted after the date changed?

Exceptions and Audit Trail

• Exception Type
• Exception Notes
  Include only relevant facts needed for audit review and compliance follow-up.
• Supporting Documentation
• Submitted By