Cruise Ship Shore Excursion Staff Performance Review

Annual performance review template for shore excursion coordinators covering booking accuracy, vendor incident resolution, guest satisfaction, port documentation compliance, and excursion cancellation handling.

Goal Achievement

• Goals Review
  Document each goal, progress, results, and evidence of achievement.

Operational Accuracy and Compliance

No items.

Guest Experience and Service Recovery

No items.

Vendor Coordination and Incident Resolution

No items.

Development Plan

• Key Strengths Demonstrated This Cycle
  Summarize strengths using specific behaviors and business impact.
• Priority Development Areas
  Select the most important development areas for the next cycle.
• Development Plan
  Define actions, timelines, support, and success criteria for the next review cycle.

Overall Summary and Sign-Off

• Overall Performance Summary
  Summarize overall performance using specific behaviors, results, and business impact.
• Employee Comments
  Employee may add comments, context, or clarification.
• Employee Signature
• Manager Signature