Run Service Production Readiness Review — Free

Review Details

Service name and version identified

Record the service name, release version, and environment being reviewed.

Review date and launch target documented

Capture the readiness review date and planned production go-live date.

Note (optional)

Review owner assigned critical (required)

Identify the person responsible for coordinating the readiness review and closure of deficiencies.

Monitoring and Alerting

Production metrics are defined and visible critical (required)

Confirm key service health metrics are available in dashboards, including latency, error rate, traffic, saturation, and availability.

Yes No N/A

Alert thresholds are documented and tuned critical (required)

Verify alert thresholds are based on meaningful service signals and are not generating excessive false positives or alert fatigue.

Yes No N/A

Alert routing reaches the correct on-call channel critical (required)

Confirm alerts route to the intended paging, chat, or ticketing destination for the owning team.

Yes No N/A

Synthetic or health checks are in place

Verify automated health checks or synthetic transactions exist to detect service degradation quickly.

Yes No N/A

Runbooks and Incident Response

Operational runbook is published and current critical (required)

Confirm the runbook includes startup, shutdown, common failure modes, escalation steps, and recovery actions.

Yes No N/A

Incident escalation path is documented critical (required)

Verify the escalation path identifies who to contact, when to escalate, and how to engage additional support.

Yes No N/A

Rollback or mitigation procedure is tested critical (required)

Confirm a rollback, feature flag disablement, or mitigation plan has been validated for launch failure scenarios.

Yes No N/A

Known launch risks and open defects are tracked

Document any accepted risks, unresolved defects, or temporary workarounds that remain before go-live.

Note (optional)

Ownership and Support Readiness

Primary on-call owner is assigned critical (required)

Record the primary on-call owner or team responsible for production support at launch.

Secondary escalation contact is assigned critical (required)

Record the backup responder or escalation contact for after-hours or high-severity incidents.

Support handoff completed critical (required)

Confirm operations, support, and engineering teams have completed the launch handoff and understand support boundaries.

Yes No N/A

On-call schedule covers launch window critical (required)

Verify the on-call schedule provides coverage for the launch period, including weekends or holidays if applicable.

Yes No N/A

Scaling, Capacity, and Resilience

Load or capacity test completed critical (required)

Confirm the service has been tested at expected peak load and the results meet performance targets.

Yes No N/A

Autoscaling or capacity controls configured critical (required)

Verify scaling rules, resource limits, or capacity reservations are configured for expected demand.

Yes No N/A

Single points of failure reviewed

Confirm major dependencies, regions, queues, databases, or third-party services have been reviewed for resilience risks.

Yes No N/A

Recovery time and recovery point objectives documented

Record the approved RTO and RPO for the service, if applicable.

Security and Compliance

Access controls follow least privilege critical (required)

Confirm production access is limited to approved users, roles, and service accounts.

Yes No N/A

Secrets and credentials are stored securely critical (required)

Verify secrets are not hardcoded and are managed through approved secret storage or key management controls.

Yes No N/A

Security review or sign-off completed critical (required)

Confirm the service has completed the required security assessment, vulnerability review, or approval gate before launch.

Yes No N/A

Open security findings documented

Capture any remaining security findings that have been accepted for launch with an approved remediation plan.

Note (optional)

Get your results

Enter your email — we'll send you a PDF of your filled-out template, plus the occasional MangoScoop newsletter (templates, workflow tips, product updates). Unsubscribe anytime — link is in every email.

Email (required)

Your name (optional)

Run: Service Production Readiness Review

Review Details

Monitoring and Alerting

Runbooks and Incident Response

Ownership and Support Readiness

Scaling, Capacity, and Resilience

Security and Compliance

Get your results