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Run: Retail Mall Common Area Lease Compliance Inspection

Use this Retail Mall Common Area Lease Compliance Inspection template to verify signage, operating hours, housekeeping, maintenance response, and common-area...

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Lease Posting and Tenant Signage

Check that mall directory, directional, and wayfinding signs in common areas are installed where required, readable from normal walking distance, and not obscured.
Confirm temporary or permanent tenant signage in shared areas matches approved size, location, content, and duration requirements.
Inspect signs for fading, missing letters, broken mounts, graffiti, peeling graphics, or other visible defects.
Identify any non-approved postings, handbills, taped notices, or other unauthorized materials in common areas.
Verify that posted rules, emergency contact information, and required notices are current and reflect the latest approved version.
Confirm signs do not reduce corridor width, block exits, cover life-safety devices, or interfere with accessible routes.

Operating Hours and Public Access

Check that public-facing operating hours are posted at entrances or other required locations and are easy to read.
Compare posted hours to the approved mall schedule, including holiday or special-event exceptions.
Verify gates, doors, and access points are opened and secured according to the approved operating schedule.
Confirm any restricted access periods, security instructions, or emergency-only access rules are posted or communicated as required.
Verify any deviations from standard hours have documented approval and are communicated to tenants and visitors.

Cleanliness and Housekeeping

Inspect common area floors, corridors, benches, and waiting areas for litter, spills, dust buildup, and other visible housekeeping deficiencies.
Check that waste containers are sufficient for traffic levels, not overflowing, and emptied on schedule.
Verify restrooms, sinks, and nearby circulation areas are clean, stocked, and free of strong odors or visible sanitation issues.
Confirm spill response is timely, warning signage is used when needed, and affected areas are cleaned or isolated.
Identify any persistent odors, pest evidence, or sanitation deficiencies that indicate housekeeping or maintenance issues.
Assess whether visible conditions indicate cleaning frequency is sufficient for the current occupancy and foot traffic.

Maintenance Request Handling

Verify tenants and staff have a clear method to report common area maintenance issues, including contact details or portal access.
Check that maintenance requests are documented with sufficient detail to track response and resolution.
Confirm that hazards affecting life safety, accessibility, or security are prioritized and escalated according to procedure.
Review a sample of recent work orders to confirm response time and closure are consistent with service-level expectations.
Verify that unresolved issues are controlled with temporary measures such as barricades, signage, or restricted access until permanent repair is completed.

Common Area Safety and Accessibility

Check that corridors, exits, and egress paths are clear of carts, displays, stored materials, or other obstructions.
Verify fire extinguishers, pull stations, alarm devices, and related equipment are not blocked and remain accessible.
Confirm accessible paths, ramps, door clearances, and other required features are usable and not impeded by temporary conditions.
Observe whether lighting levels appear adequate for safe movement and visibility in common areas, including entrances, corridors, and seating zones.

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