Run Retail Layered Hourly Walk — Free

Store Readiness

Sales floor is clean, organized, and free of obvious hazards critical (required)

Yes No N/A

Promotional signage and price labels are accurate and visible

Yes No N/A

Checkout lanes and service areas are ready for customers critical (required)

Yes No N/A

Backroom and staging areas are organized and accessible

Yes No N/A

Department Inventory Tasks

Priority replenishment tasks are in progress or completed critical (required)

Yes No N/A

Out-of-stocks and low-stock items are identified and communicated critical (required)

Yes No N/A

Planogram or merchandising standards are being followed

Yes No N/A

Backstock is labeled, stored properly, and easy to locate

Yes No N/A

Department recovery and facing tasks are up to date

Yes No N/A

Coverage and Staffing

Department coverage matches current traffic and workload critical (required)

Yes No N/A

Associates are present in assigned areas and actively engaged critical (required)

Yes No N/A

Breaks and lunches are being managed without impacting coverage

Yes No N/A

Call-outs, shortages, or staffing gaps have been escalated

Yes No N/A

Customer Service Execution

Customers are being acknowledged promptly

Yes No N/A

Associates are balancing service with task completion

Yes No N/A

Escalations or customer issues are being handled appropriately

Yes No N/A

Manager Follow-Up

Corrective actions have been assigned to the appropriate owner critical (required)

Yes No N/A

Follow-up items have clear due times or next steps

Yes No N/A

Additional support or escalation is needed

Yes No N/A

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Run: Retail Layered Hourly Walk

Store Readiness

Department Inventory Tasks

Coverage and Staffing

Customer Service Execution

Manager Follow-Up

Get your results