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Run: Retail Fitting Room Audit

Retail Fitting Room Audit template for checking occupancy, exit logs, cleanliness, recovery, and associate support in one walk-through. Use it to catch shrin...

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Fitting Room Count and Occupancy

The number of occupied fitting rooms matches the posted or recorded count at the time of inspection.
Open rooms are clearly marked as available and not blocked by merchandise, carts, or other obstructions.
Any closed or unavailable fitting room is visibly tagged or blocked off so customers cannot enter.
Customer flow into and out of the fitting room area is orderly, with no crowding or confusion at the entrance.

Exit Log and Customer Tracking

A current exit log, tally sheet, or digital tracking method is available at the fitting room station.
Recorded entries are complete, legible, and updated in real time or at the required interval.
Items taken into the fitting room are tracked and reconciled when customers exit.
Missing, extra, or unaccounted-for items are documented and escalated according to store procedure.

Cleanliness and Presentation

Walls, mirrors, benches, and seating surfaces are free of visible dirt, smudges, spills, and debris.
Flooring is free of trash, hangers, loose tags, spills, and slip or trip hazards.
Lighting is functional and bright enough for customers and associates to see clearly inside the area.
Trash receptacles and recovery bins are emptied or managed before they become visible to customers.
Curtains, doors, hooks, and hardware are functional, intact, and provide appropriate privacy.

Stock Recovery and Availability

Items left in fitting rooms or at the exit are collected and returned to the proper recovery location without delay.
Adequate hangers, tags, and other fitting room supplies are stocked and accessible for associates.
Missing sizes, low-stock items, or replenishment needs are identified and communicated to the appropriate team.
Recovered merchandise is sorted and staged correctly for restocking or return to the sales floor.

Associate Assistance and Customer Support

An associate is present at the fitting room area or can respond quickly when customers need assistance.
Associates respond promptly to requests for sizes, alternate items, or general support.
Associate interactions are polite, professional, and consistent with store service standards.

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