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Run: Retail Curbside Pickup Audit

Audit curbside pickup readiness in minutes with a clear checklist for signage, timing, handoff, and site safety. Keep the customer experience consistent and ...

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Pickup Spot Signage

Pickup spaces are clearly marked with visible signage critical (required)

Yes No N/A

Photo evidence (optional)

Signage is legible from a vehicle at normal approach distance critical (required)

Yes No N/A

Photo evidence (optional)

Pickup spaces are reserved and not blocked by other vehicles or objects critical (required)

Yes No N/A

Photo evidence (optional)

Runner Time Confirmation

Customer arrival is acknowledged within the expected service time critical (required)

Runner dispatch time is tracked and confirmed critical (required)

Yes No N/A

Staff can explain the process for confirming pickup arrival and handoff

Yes No N/A

Note (optional)

Order Handoff Process

Order is verified before handoff to the customer critical (required)

Yes No N/A

Items are delivered in good condition at handoff critical (required)

Yes No N/A

Photo evidence (optional)

Associate follows a professional and courteous handoff script

Pickup Area Condition

Pickup area is clean and free of debris

Yes No N/A

Photo evidence (optional)

Pickup area is safe and free from trip or traffic hazards critical (required)

Yes No N/A

Photo evidence (optional)

Lighting and visibility are adequate for curbside operations

Yes No N/A

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