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Run: Pharmacy Look-Alike Sound-Alike Medication Audit

Audit look-alike/sound-alike medication controls in pharmacy storage and dispensing areas. Use it to verify Tall Man lettering, separation, workflow safeguar...

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Audit Scope and Documentation

A current, site-specific list of look-alike/sound-alike medication pairs is available for the audit and reflects recent formulary or stocking changes.
Medications with similar names, packaging, strengths, or dosage forms are identified and prioritized for control review.
The audit references current pharmacy SOPs, labeling standards, and relevant storage/fire-life-safety requirements applicable to the area inspected.
Recent LASA-related incidents, near-misses, or quality trend data were reviewed to focus the inspection on known risk points.
The specific pharmacy area, storage location, and inspection date are documented for traceability.

Tall Man Lettering and Label Clarity

Tall Man lettering is applied consistently to medication labels, shelf labels, bin labels, and other visual controls for identified LASA pairs.
Medication names, strengths, and auxiliary warnings are legible at the point where staff select the product.
Labels clearly distinguish strength and dosage form for products with similar names or packaging.
Auxiliary warnings are used when they reduce selection risk, such as warnings for different concentrations, routes, or formulations.
Tall Man lettering, warning labels, and barcodes do not obscure the drug name, strength, expiration date, or other critical information.

Physical Separation and Storage Controls

Look-alike/sound-alike medications are stored in separate bins, shelves, drawers, or locations to reduce the chance of selection error.
High-alert or frequently confused medications are segregated from routine stock and not stored adjacent to similarly named products.
Adjacent storage does not place similar names, packaging, or strengths side by side without a physical or visual barrier.
Bins, shelves, and drawers are labeled so staff can quickly verify the correct product location before selection.
Expired, quarantined, or returned medications are stored separately from active stock and are clearly identified to prevent inadvertent use.

Dispensing and Workflow Safeguards

A second-person verification or independent double-check is required for designated LASA or high-risk medications where applicable.
Barcode scanning or electronic verification is used to confirm product identity when available in the workflow.
If repackaging occurs, the process includes controls that preserve clear identification and prevent confusion with similar products.
The medication selection area is organized to minimize interruptions, clutter, and distractions that could contribute to selection errors.
Similar oral liquids, injectables, or concentrated formulations are stored with additional safeguards when the risk of mix-up is elevated.

Staff Awareness and Corrective Actions

Staff interviewed can describe the local controls used to prevent look-alike/sound-alike selection errors.
Any deficiency or non-conformance is documented with a responsible owner and target completion date.
Repeat LASA issues are escalated through the pharmacy quality, safety, or management review process for trend analysis and prevention.
Inspector signs to confirm the audit findings and any documented deficiencies.

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