Run Mobile Employee App Adoption Audit — Free

Audit Scope and Baseline

Audit period and population are defined

Record the date range, site, department, shift, or crew included in the audit.

Target user count is documented

Enter the number of employees expected to use the mobile app.

App version or deployment group is identified

Capture the app version, rollout cohort, or deployment group being audited.

Baseline adoption target is documented

Enter the expected adoption target for active users or weekly usage.

Note (optional)

Relevant reference standard or internal SOP is identified

Reference the internal rollout plan, adoption KPI standard, or governance document used for the audit.

User Enrollment and Access

Intended users have active accounts critical (required)

Check that users in scope have active app accounts and are not blocked from login.

Yes No N/A

Login success rate meets target

Enter the observed login success rate for users in scope.

Authentication or password reset barriers are documented

Select any access barriers observed during the audit.

Yes No N/A

Device coverage supports intended users

Enter the percentage of users with a supported smartphone or tablet available for app use.

New user onboarding is completed within target time

Enter the average time from assignment to first successful app login.

Active Usage and Engagement

Monthly active user rate meets target critical (required)

Enter the percentage of in-scope users who were active during the last 30 days.

Weekly active user rate meets target

Enter the percentage of in-scope users who were active during the last 7 days.

Average sessions per active user are within expected range

Enter the average number of app sessions per active user during the audit period.

Users complete required workflows in the app critical (required)

Verify that required workflows such as task completion, acknowledgements, or reporting are being completed in the app rather than bypassed.

Yes No N/A

Drop-off points in the user journey are identified

Document where users abandon onboarding, login, or workflow completion.

Feature Adoption and Workflow Usage

Messaging or announcements feature is used

Check whether users are opening and responding to in-app messages or announcements.

Yes No N/A

Task assignment and completion feature is used critical (required)

Verify that assigned tasks are being viewed and completed in the app.

Yes No N/A

Safety or incident reporting feature is used

Check whether users submit safety observations, hazards, or incidents through the app.

Yes No N/A

Forms, checklists, or inspections feature is used

Verify that mobile forms or checklists are being completed in the field.

Yes No N/A

Acknowledgements, training, or policy sign-offs are completed

Check whether users complete required acknowledgements or training sign-offs in the app.

Yes No N/A

Underused features are identified

Select app features with low adoption or limited usage.

Note (optional)

Barriers, Findings, and Corrective Actions

Primary adoption barriers are documented

Select the main barriers limiting adoption.

Corrective actions are assigned with owner and due date critical (required)

Document the action plan, responsible owner, and target completion date for each major deficiency.

Communication or retraining is scheduled

Record when follow-up communication, retraining, or reinforcement will occur.

Note (optional)

Audit summary and overall adoption risk are recorded

Rate the overall adoption risk based on active usage, feature engagement, and barriers observed.

Note (optional)

Get your results

Enter your email — we'll send you a PDF of your filled-out template, plus the occasional MangoScoop newsletter (templates, workflow tips, product updates). Unsubscribe anytime — link is in every email.

Email (required)

Your name (optional)

Run: Mobile Employee App Adoption Audit

Audit Scope and Baseline

User Enrollment and Access

Active Usage and Engagement

Feature Adoption and Workflow Usage

Barriers, Findings, and Corrective Actions

Get your results