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Run: Intranet Page Ownership and Orphaned Content Audit

Audit intranet pages for named owners, backup owners, orphaned content, and stale governance records. Use it to spot accountability gaps, assign remediation,...

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Audit Scope and Content Inventory

Record the intranet areas included in this audit, such as specific sites, hubs, departments, or content types.
Confirm a current page list was exported from the CMS, intranet platform, or reporting tool used as the audit baseline.
Verify each record contains enough metadata to support ownership mapping and orphaned content review.
Confirm any excluded pages, archives, test pages, or restricted content are listed with a clear exclusion reason.
Enter the total number of pages included in the audit scope.

Ownership Mapping and Accountability

Confirm every in-scope page has a specific accountable owner, not a team name, mailbox, or generic role only.
Verify a secondary owner is assigned for continuity if the primary owner is unavailable.
Check that owner contact information is valid and the owner can be reached for remediation or review.
Verify the page owner aligns to the business process, policy area, or content domain represented on the page.
Capture the date and time when ownership was last confirmed or assigned.
Document any special ownership conditions, shared ownership, or exceptions requiring follow-up.

Orphaned Content and Exception Review

Confirm whether any pages in scope have no named owner or only an invalid placeholder owner.
Enter the number of pages found with no accountable owner.
Check for pages assigned to departed employees, disabled accounts, or owners who no longer support the content area.
Verify whether any pages have multiple conflicting owners without a clear primary accountable person.
List the affected page titles or URLs and summarize the ownership issue for each exception.
Rate the overall governance risk created by orphaned or unowned content.

Content Freshness and Maintenance Controls

Confirm each page or content category has a defined review frequency appropriate to the content risk and change rate.
Check whether any pages are past their scheduled review date or have no review date assigned.
Enter the number of pages that are outdated, inaccurate, or no longer aligned to current process or policy.
Verify whether content contains broken links, obsolete policy references, or outdated embedded documents.
Confirm there is a defined process for page review, update approval, and owner escalation when content becomes stale.
Provide the link or identifier for the content governance standard, SOP, or page ownership policy used in the audit.

Corrective Actions and Sign-Off

Verify each orphaned or disputed page has a named action owner and due date for resolution.
Capture the target completion date for ownership assignment, content cleanup, or page retirement.
Summarize the actions required, such as assigning an owner, archiving obsolete pages, merging duplicates, or updating review dates.
Inspector sign-off confirming the audit findings and remediation items are complete and accurate.
Select the overall outcome of the audit.

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