Run Hotel Lost and Found Receipt and Storage Audit — Free

Receipt and Logging

Found item is logged immediately upon receipt critical (required)

Confirm the item was entered into the lost and found log at the time it was received.

Yes No N/A

Log includes date, time, item description, and finder details critical (required)

Review whether the log captures the minimum required receipt information.

Yes No N/A

Item is assigned a unique tracking number or reference ID critical (required)

Verify each item can be traced through storage, return, or disposal.

Yes No N/A

Guest contact information is recorded when available

Confirm the log captures guest details only when provided or available through approved channels.

Yes No N/A

Note (optional)

Item condition is documented at receipt

Check whether the item's condition, damage, or notable characteristics are recorded.

Yes No N/A

Note (optional)

Photo and Evidence Documentation

Photo of item is attached to the record critical (required)

Verify a clear photo is stored with the lost and found entry when required by policy.

Photo clearly shows identifying features

Confirm the image is sufficient to identify the item and support future return verification.

Yes No N/A

Photo evidence (optional)

Supporting notes explain where and when the item was found

Review whether the record includes enough context to support chain of custody.

Sensitive items are documented without exposing unnecessary personal data critical (required)

Check that records avoid overexposure of guest information while still supporting identification and return.

Yes No N/A

Secure Storage Controls

Storage area is locked or access-controlled critical (required)

Verify the lost and found storage location is secure from unauthorized access.

Yes No N/A

Items are labeled and organized by tracking number or date

Confirm items can be quickly located and matched to the log.

Yes No N/A

Note (optional)

Perishable, hazardous, or high-value items are segregated appropriately critical (required)

Review whether special-category items are separated and handled according to policy.

Yes No N/A

Storage area is clean, dry, and free from damage risk

Check for environmental conditions that could damage stored property.

Yes No N/A

Note (optional)

Retention dates are visible or tracked for disposal review

Verify items nearing retention limits can be identified for action.

Yes No N/A

Guest Return Process

Ownership verification is completed before release critical (required)

Confirm the hotel uses an approved method to verify the claimant is the rightful owner.

Yes No N/A

Return date, method, and recipient are recorded

Check that the log documents how and when the item was returned.

Yes No N/A

Note (optional)

Guest signature or acknowledgment is obtained when required

Verify proof of return is captured according to policy.

Unclaimed items are followed up according to retention policy

Review whether follow-up attempts and escalation steps are documented.

Yes No N/A

Note (optional)

Disposal and Compliance

Disposal occurs only after retention period expires critical (required)

Verify items are not discarded before the approved retention period ends.

Yes No N/A

Disposal method is documented and appropriate for the item type

Check whether disposal is recorded and performed in line with policy, especially for sensitive items.

Yes No N/A

Note (optional)

Supervisor approval is recorded for disposal exceptions

Confirm exceptions or high-value item disposal have the required authorization.

Yes No N/A

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Run: Hotel Lost and Found Receipt and Storage Audit

Receipt and Logging

Photo and Evidence Documentation

Secure Storage Controls

Guest Return Process

Disposal and Compliance

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