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Run: Hotel In-Room Dining Pre-Service Audit

Standardize every in-room dining handoff before it reaches the guest. Catch temperature, presentation, and delivery issues early to protect service quality a...

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Order Accuracy and Presentation

Order matches ticket and guest room number critical (required)

Yes No N/A

Tray setup is clean, organized, and visually appealing

Condiments, utensils, napkins, and accompaniments are included critical (required)

Yes No N/A

Glassware is polished, appropriate, and free of chips or cracks critical (required)

Yes No N/A

Temperature and Food Holding

Hot box temperature is within acceptable range critical (required)

Hot items are properly covered and retained for service critical (required)

Yes No N/A

Cold items are separated from hot items as required

Yes No N/A

Tray and Equipment Condition

Tray is clean, dry, and free of damage critical (required)

Yes No N/A

Hot box is clean and functioning properly critical (required)

Yes No N/A

Service equipment is staged and ready for delivery

Yes No N/A

Guest Delivery Etiquette

Door knock procedure is followed correctly critical (required)

Yes No N/A

Staff announces in-room dining clearly and professionally critical (required)

Yes No N/A

Delivery timing and guest privacy are respected

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