Run Commercial Account Credit Hold and AR Aging Audit — Free

Audit Scope and Account Identification

Commercial account identifier matches the audit scope

Record the customer name, account number, and business unit or branch included in the audit.

Audit period and report date are documented

Capture the as-of date for the AR aging report and the period under review.

Source AR aging report is attached

Attach the AR aging report or system export used for the audit.

Account is correctly classified as commercial critical (required)

Verify the account is a commercial customer and not a consumer or internal account.

Yes No N/A

AR Aging Bucket Accuracy

Current bucket balance reconciles to open invoices

Enter the current bucket balance and confirm it matches open invoices not yet due.

Note (optional)

1-30 day aging bucket is accurate

Verify invoices aged 1-30 days past due are correctly included in the bucket.

Yes No N/A

31-60 day aging bucket is accurate

Verify invoices aged 31-60 days past due are correctly included in the bucket.

Yes No N/A

61-90 day aging bucket is accurate critical (required)

Verify invoices aged 61-90 days past due are correctly included in the bucket.

Yes No N/A

Over 90 day aging bucket is accurate critical (required)

Verify invoices older than 90 days are correctly captured and not omitted from the report.

Yes No N/A

Credit Hold Status and Release Controls

Accounts with overdue balances are placed on credit hold per policy critical (required)

Confirm overdue commercial accounts are placed on hold according to internal credit policy thresholds.

Yes No N/A

Credit hold reason is documented

Select the primary reason the account is on hold.

Note (optional)

Credit release has documented approval critical (required)

Verify any release from hold was approved by an authorized manager or credit approver.

Yes No N/A

Credit limit and exposure are reviewed before release

Confirm available credit, current exposure, and open orders were reviewed before the hold was removed.

Yes No N/A

Collections, Disputes, and Exception Handling

Overdue accounts have documented collection follow-up

Verify collection notes, call logs, or email follow-up exist for past-due invoices.

Yes No N/A

Open disputes are identified and excluded from aging analysis when appropriate

Confirm disputed invoices are flagged and tracked separately from undisputed receivables.

Yes No N/A

Exceptions to credit hold policy are documented and approved critical (required)

Verify exceptions such as temporary releases, payment plans, or manual overrides have approval and rationale.

Yes No N/A

Escalation path for chronic delinquency is followed

Confirm repeat delinquency is escalated to credit management, sales leadership, or legal as required by policy.

Yes No N/A

Closeout, Corrective Actions, and Sign-Off

Deficiencies and non-conformances are recorded

Summarize any missing documentation, aging inaccuracies, hold control failures, or approval gaps.

Corrective actions are assigned with owners and due dates

List each corrective action, responsible owner, and target completion date.

Inspector signature

Inspector signs to confirm the audit review is complete.

Audit outcome

Select the overall result of the audit.

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Run: Commercial Account Credit Hold and AR Aging Audit

Audit Scope and Account Identification

AR Aging Bucket Accuracy

Credit Hold Status and Release Controls

Collections, Disputes, and Exception Handling

Closeout, Corrective Actions, and Sign-Off

Get your results