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Run: Form CRS Delivery and Acknowledgment Tracking Log

Track Form CRS delivery, acknowledgments, exceptions, and audit trail in one log. Use it to document when each retail investor received the relationship summ...

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Delivery Record Details

Date the Form CRS relationship summary was delivered to the retail investor.
Optional time of delivery if your recordkeeping process requires it.
How the Form CRS was delivered to the investor.
Indicate whether delivery was completed on time or requires follow-up.
Confirm the recipient is a retail investor for this record.

Recipient and Account Reference

Internal client or household reference used for recordkeeping.
Optional masked account reference if needed for audit trail. Do not enter full account numbers.
Optional name only if your compliance process requires it. Collect only what you need.
Channel used to send or confirm delivery, if applicable.

Evidence of Delivery

Select all evidence types that support the delivery record.
Indicate whether the investor acknowledged receipt of the Form CRS.
Date acknowledgment was received, if applicable.
Upload supporting documentation such as a delivery receipt, email confirmation, or acknowledgment record.

Exceptions and Follow-Up

Select the reason delivery was not completed on time or requires remediation.
Indicate whether corrective action or re-delivery is needed.
Describe the corrective action taken or planned, such as re-sending the Form CRS or updating contact details.
Date by which the follow-up action should be completed.

Compliance Review and Audit Trail

Name or identifier of the employee entering the record.
Compliance reviewer or supervisor, if review is required.
Date the record was reviewed for completeness and compliance.
Add any notes needed for retention, audit trail, or exception documentation. Avoid unnecessary PII.

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