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Run: Performance Discussion SBI Feedback Template

Document performance conversations with the SBI-R method so feedback stays specific, expectations stay clear, and follow-up actions are captured in one place.

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Discussion Context

Date the performance discussion occurred.
Select the type of performance discussion.
List the participants and their roles in the discussion.
Describe the performance topic or behavior being discussed.

Situation

Describe the specific situation, including when, where, and what was happening.
Capture relevant context such as workload, dependencies, deadlines, or constraints.
List observable facts, examples, or documentation supporting the discussion.

Behavior

Describe the observable behavior using facts rather than opinions or labels.
How often the behavior has occurred.
Describe whether this is an isolated event or part of a broader pattern.

Impact

Describe the direct impact of the behavior on work, people, or outcomes.
Select all areas affected by the behavior.
Summarize any measurable or operational consequence.

Request and Expectations

State the specific behavior change or action requested.
Describe the standard or expectation the employee should meet.
Define what successful improvement will look like in observable terms.
Capture any support, resources, or manager actions needed to meet expectations.

Follow-Up and Commitment

List the actions, owners, and timelines agreed upon during the discussion.
Date for the next check-in or review of progress.
Capture the employee's commitment or response to the request.
Capture any commitments made by the manager.

Summary and Acknowledgement

Summarize the key points, agreements, and next steps from the discussion.
Rate how clearly the feedback and expectations were communicated.

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