TITO Ticket Jam and Malfunction Log

Inspection log for recording ticket-in/ticket-out jams, bill validator faults, and redemption kiosk malfunctions, including resolution notes, escalation, and corrective actions.

Inspection Details

• Inspection date and time
• Equipment location or asset ID
• Inspector name
• Inspection type

Ticket Jam and Feed Path

• Ticket path is clear and free of obstructions
• Ticket jam observed
• Jam location
• Ticket printer or feeder operating normally
• Paper or ticket stock condition acceptable

Bill Acceptor and Validator

• Bill acceptor accepts and returns currency as expected
• Bill validator fault indicator active
• Fault code or error message
• Currency rejection behavior
• Validator cleaned or reset during inspection

Redemption Kiosk and User Interface

• Kiosk powers on and reaches ready state
• Display is readable and free of error screens
• Touchscreen, buttons, or scanner respond correctly
• Malfunction type

Resolution, Safety, and Escalation

• Corrective action taken
• Unit returned to service
• Escalated to maintenance or vendor
• Lockout-tagout applied before internal service
• Work area left clean and free of ticket debris