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Retail Wireless Door Counter Verification

Retail Wireless Door Counter Verification

Daily inspection template for verifying retail wireless door counter accuracy, count conversion, and traffic pattern consistency.

Inspection Identification

  • Store location identified
    Record the store number, site name, or location code for the inspection.
  • Inspection date and time recorded
    Capture the date and time the verification was completed.
  • Inspector name and role recorded
    Enter the name and job title of the person completing the verification.
  • Counter device ID or asset tag recorded
    Record the wireless door counter device identifier, asset tag, or gateway ID.
  • Entrance or door monitored identified
    Specify the entrance, vestibule, or door zone covered by the counter.

Device Status and Connectivity

  • Counter is powered and operational
    Verify the device is on, responsive, and reporting data.
  • Wireless connection is stable
    Confirm the counter is connected to the network or gateway without signal loss or repeated disconnects.
  • Battery level or power supply is within acceptable range
    Record battery percentage or power status and verify it is sufficient for uninterrupted operation.
  • Device indicator lights or status display normal
    Confirm the device shows normal status indicators with no error codes or fault alerts.
  • Mounting position secure and unobstructed
    Verify the counter is firmly mounted and not blocked by signage, fixtures, seasonal displays, or debris.

Count Accuracy and Conversion

  • Observed entries compared to system count
    Record the number of observed entries during the verification window and compare it to the device count.
  • Observed exits compared to system count
    Record the number of observed exits during the verification window and compare it to the device count, if the counter tracks bidirectional traffic.
  • Count conversion factor verified
    Confirm the current conversion setting used to translate raw sensor events into traffic counts.
  • Count variance within acceptable tolerance
    Verify the difference between observed traffic and system count is within the site tolerance for the verification window.
  • Duplicate counts or missed counts observed
    Check for obvious double-counting, missed passes, tailgating artifacts, or counts triggered by non-customer movement.

Traffic Pattern Consistency

  • Traffic pattern aligns with expected store activity
    Confirm the count pattern is consistent with expected customer flow for the time of day, day of week, promotions, and weather conditions.
  • Directional flow appears consistent
    Verify entry and exit patterns are logical and consistent with the store layout and customer movement through the monitored zone.
  • Peak traffic spike has a documented explanation
    If a spike or drop is present, document whether it is explained by a sale event, staffing change, delivery activity, or other known cause.
  • Non-customer traffic affecting counts identified
    Check whether employees, vendors, cleaning crews, carts, or equipment movement may have affected the count data.
  • Entrance area remains clear for safe customer flow
    Verify the monitored entrance and egress path are free of obstructions that could interfere with traffic counting or safe movement. Consider OSHA 29 CFR 1910 general industry walking-working surface expectations and NFPA 101 egress principles where applicable.

Exceptions, Corrective Action, and Sign-Off

  • Deficiencies documented
    Record any device faults, count discrepancies, conversion issues, or traffic anomalies identified during the inspection.
  • Corrective action assigned
    Describe the corrective action, responsible person, and target completion time for any deficiency or non-conformance.
  • Follow-up verification required
    Indicate whether a recheck is needed after recalibration, battery replacement, network repair, or device repositioning.
  • Inspector signature
    Inspector signs to confirm the verification is complete and accurate.
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