Retail Loss Prevention Walk

A store walk inspection focused on reducing shrink through visibility checks, high-shrink merchandise controls, EAS sensor verification, door alarm checks, and fitting room monitoring.

Store Visibility and Blind Spots

• Sales floor sightlines are clear from the front of store to key departments
  Check that fixtures, signage, and displays do not block visibility into high-traffic areas or create concealed spaces.
• Blind spots are minimized in aisles, corners, and near stockroom entrances
  Identify areas where theft or concealment could occur without staff visibility.
• Mirrors, cameras, or other visibility aids are positioned to cover high-risk areas
  Verify that visibility aids are aimed at blind spots and are unobstructed.
• High-shrink departments are actively monitored by staff presence or patrols
  Confirm visible employee coverage in departments with elevated shrink risk.
• Promotional displays do not obstruct line of sight to entrances, exits, or checkout lanes
  Displays should support merchandising without creating concealment opportunities.
• Lighting levels are adequate in sales floor and perimeter areas
  Check for dark zones that reduce visibility and increase loss risk.

High-Shrink Merchandise Controls

• High-shrink merchandise is secured according to store policy
  Verify locked cases, tethering, spider wraps, or other approved controls are in place where required.
• High-value items are not left unattended on open fixtures
  Check for exposed product that should be locked, tethered, or moved to controlled access.
• Backstock and overstock are stored in a controlled area
  Ensure reserve inventory is not accessible to customers and is organized to prevent misplacement or theft.
• High-shrink items are neatly faced and counted against expected presentation
  Look for missing units, empty packages, or signs of tampering in sensitive categories.
• Security tags and locking devices are present on designated merchandise
  Confirm the correct anti-theft devices are applied to items requiring protection.
• Tamper evidence or package damage is documented and removed from sale if needed
  Identify opened, damaged, or suspicious packaging that may indicate shrink or concealment.

EAS and Alarm Systems

• EAS pedestals are powered and operating normally
  Verify that electronic article surveillance pedestals are active and not in bypass mode.
• EAS sensors or tags are present on designated merchandise
  Confirm tags are attached to items that require electronic article surveillance protection.
• EAS alarms trigger appropriately during test or observed pass-through
  Test according to store procedure and document any failure to alarm.
• Exit door alarms are armed and unobstructed
  Check that door alarm devices are active and not blocked, taped, or disabled.
• Alarm test or exception is logged per store procedure
  Record any alarm test results, failures, or maintenance needs.

Fitting Room Monitoring

• Fitting room attendant or monitoring process is in place during operating hours
  Confirm active monitoring to reduce concealment, tag removal, and abandoned merchandise.
• Fitting room occupancy is controlled and tracked per store policy
  Verify limits, entry control, or other procedures are followed consistently.
• Returned garments are checked for tags, hangers, and signs of concealment
  Inspect returned items for missing tags, swapped items, or concealed merchandise.
• Fitting room areas are clean, visible, and free of abandoned merchandise
  Look for discarded packaging, empty hangers, or items left behind that may indicate shrink activity.