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Retail Footwear Wall Audit

Retail Footwear Wall Audit

Inspection template for auditing retail footwear wall presentation, size run completeness, paired product display, cleanliness, and tag accuracy.

Wall Presentation

  • Brand blocks and product grouping are organized consistently
    Verify footwear is grouped by approved brand, category, or collection with no mixed or misplaced product blocks.
  • All displayed shoes face forward and are evenly aligned
    Check that product is front-facing, straight, and visually balanced across the wall.
  • Shelves, risers, and fixtures are in good condition
    Look for broken, bent, missing, or unstable fixtures that affect presentation or safety.
  • Merchandise density matches planogram or store standard
    Confirm the wall is neither overfilled nor underfilled relative to the approved presentation standard.
  • No empty hooks, gaps, or misplaced stock are visible in key selling areas
    Identify visible presentation gaps that reduce shopability or indicate replenishment issues.
  • Emergency egress and fire protection equipment are not obstructed by the wall display
    Ensure the display does not block exits, exit access, fire extinguishers, or other required life-safety equipment per OSHA 1910 Subpart E and applicable NFPA 101 / NFPA 1 requirements.

Size Run and Inventory Accuracy

  • Displayed size run is complete for each active style
    Verify all required sizes are present for each style according to the store assortment or planogram.
  • Missing sizes are identified and documented
    Record any size gaps by style, size, and quantity so replenishment can be actioned.
  • Displayed pairs match the approved style, color, and size
    Confirm the pair on display is the correct SKU and that mismatched left/right or substitute pairs are not present.
  • Backstock or reserve inventory is available for replenishment
    Check whether missing sizes can be replenished from stockroom inventory or if the item is out of stock.
  • Out-of-stock styles are clearly identified for follow-up
    Ensure unavailable styles are noted so the wall does not appear incomplete without explanation.

Cleanliness and Condition

  • Shoes are free of dust, scuffs, and visible handling marks
    Check uppers, soles, laces, and display surfaces for visible dirt or wear that affects presentation.
  • Shelves, ledges, and wall surfaces are clean
    Look for dust buildup, debris, adhesive residue, and fingerprints on all visible surfaces.
  • No damaged, torn, or visibly worn display product is on the wall
    Remove or flag damaged merchandise that should not remain on display.
  • Lighting over the footwear wall is functional and evenly illuminates product
    Confirm the wall is adequately lit with no burned-out lamps or dark spots that reduce visibility.

Tags, Pricing, and Signage

  • Price tags match the displayed SKU and current selling price
    Check that each tag corresponds to the correct style, color, and size and reflects the current price in the POS system.
  • Promotional signage is current and approved
    Verify sale, markdown, or brand signage is active, authorized, and not expired.
  • Tags are legible, securely attached, and consistently placed
    Confirm tags are easy to read, not folded or damaged, and positioned according to store standard.
  • Size, color, and style information on tags is accurate
    Ensure tag details match the physical product and do not create a non-conformance at point of sale.
  • Any tag discrepancies were corrected or escalated during the inspection
    Document whether mismatches, missing tags, or pricing errors were fixed or sent to the appropriate team.
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