QSR Front Counter Pre-Open Audit

Pre-opening inspection for quick-service restaurant front counter readiness, covering register sanitation, supplies, promotional signage, and uniform standards.

Register and POS Readiness

• Register and touchscreen surfaces sanitized and free of residue
  All customer-facing register surfaces, touchscreen edges, and payment terminal touch points are visibly clean and sanitized.
• POS terminal boots and is logged in to the correct store profile
  POS system powers on, loads correctly, and is ready for transactions.
• Receipt printer loaded and functioning
  Printer has paper, prints clearly, and is available for guest receipts and order tickets.
• Cash drawer opens and closes normally
  Cash drawer operates smoothly and is ready for opening cash count.

Front Counter Supplies

• Guest napkins stocked at par level
  Napkin dispensers or supply bins are filled to the required opening level.
• Straws, lids, and cup stock available and organized
  All required beverage service supplies are present and neatly arranged.
• Condiments and self-service items clean and replenished
  Condiment stations are clean, stocked, and free from spills or contamination.
• Menu boards and order guides visible to guests
  Guest-facing ordering information is visible and readable from the counter.

Promotional Signage and Guest Messaging

• Current promotional signage displayed in approved locations
  Active promotions are posted only in approved guest-facing locations.
• Promotional signage clean, straight, and undamaged
  Signs are readable and present a professional appearance.
• Required guest notices posted and legible
  Any required notices, such as allergen or policy signage, are visible and readable.

Uniform and Appearance Standards

• Uniform clean, complete, and worn according to standards
  Team member uniform is clean, presentable, and matches required store standards.
• Name badge visible and readable
  Employee identification is visible to guests.
• Personal hygiene and grooming meet front counter standards
  Hair restraint, facial grooming, and general appearance meet company and foodservice expectations.
• Required PPE available and worn if applicable
  Any required PPE for the shift is available and in use.