Mobile Phone Prohibition Floor Check

Inspection for secure call center floors to verify agents have stored personal mobile phones and other prohibited devices in lockers per the no-device policy.

Inspection Details

• Inspection date and time recorded
• Inspector name and role recorded
• Area or team covered by this floor check

Device Storage Compliance

• Observed agents have no personal mobile phones on the secure floor
• Personal phones are stored in assigned lockers or approved storage locations
• Lockers or storage areas are available, labeled, and accessible to agents
• Any unauthorized device observed on the floor

Policy Visibility and Enforcement

• No-device policy signage is visible at floor entry points
• Supervisors or floor leads are actively enforcing the device restriction
• Agents appear aware of the no-device policy
• Exceptions or temporary approvals are documented and approved

Corrective Actions and Sign-Off

• Non-compliance issues documented with specific deficiency details
• Immediate corrective action taken for any device policy violation
• Follow-up owner and due date assigned for unresolved deficiencies
• Inspector signature