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Hotel Room Housekeeping Quality Check

Hotel Room Housekeeping Quality Check

Supervisor-level QA inspection of guest rooms after housekeeping. Covers bed presentation, bathroom cleanliness, amenities, soft surfaces, and AAA/Forbes-aligned standards.

Room Entry & Overall Presentation

  • Room is guest-ready on entry
    Overall presentation is clean, orderly, and ready for guest occupancy.
  • No visible trash, debris, or housekeeping tools left in room
    Inspect floors, corners, closets, and under furniture for any leftover items.
  • Lighting, TV, and basic room controls operational
    Verify that primary guest-facing controls function as expected.
  • Overall room presentation rating
    Supervisor assessment of visual presentation and premium hospitality standard.

Bedding & Sleep Area

  • Bed made with crisp, even presentation
    Sheets, duvet/comforter, and pillows are neatly arranged with no wrinkles, bunching, or visible stains.
  • Linens free of stains, tears, and hair
    Inspect pillowcases, sheets, duvet cover, and bed skirt where applicable.
  • Mattress, headboard, and bedside surfaces clean
    Check for dust, residue, marks, and visible soil on sleep-area surfaces.
  • Pillows and decorative bedding properly arranged
    Pillows are fluffed and positioned consistently; decorative items are aligned and presentable.
  • Bed area presentation rating
    Supervisor rating of the bed setup against premium hospitality standards.

Bathroom Cleanliness & Fixtures

  • Toilet, sink, tub/shower visibly clean and sanitized
    No visible soil, residue, hair, or water spots on bathroom fixtures and surfaces.
  • Mirror, counter, and faucet surfaces free of spots and streaks
    Inspect reflective and high-touch surfaces for smudges, toothpaste residue, and water marks.
  • Bathroom floor, grout, and corners clean
    No visible hair, debris, mold, or standing water.
  • Towels are fresh, folded, and adequately stocked
    Bath towels, hand towels, and washcloths are clean, present, and arranged consistently.
  • Bathroom supplies and toiletries properly stocked
    Verify soap, shampoo, conditioner, toilet paper, and other required items are present per brand standard.

Amenities & Guest Supplies

  • In-room amenities present and correctly placed
    Verify required guest items such as water, coffee/tea setup, stationery, and collateral materials per room standard.
  • Minibar / refreshment area organized and stocked as required
    Check that items are aligned, accounted for, and match the room category standard.
  • Amenity presentation rating
    Supervisor rating of amenity placement, completeness, and premium presentation.

Soft Surfaces & Air Quality

  • Carpet, upholstery, and drapes free of visible stains and dust
    Inspect soft surfaces for soil, spots, odors, and wear that affect guest presentation.
  • Room odor is neutral and acceptable
    No smoke, mildew, chemical, or food odors present.
  • Soft surfaces and air quality rating
    Supervisor rating of the room's freshness, cleanliness, and overall guest comfort.
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