Hotel Guest Room Housekeeping Inspection

Inspection template for evaluating hotel guest room cleanliness, presentation, amenities, and AAA-standard housekeeping quality.

Room Entry and Overall Presentation

• Entry area clean, orderly, and guest-ready
  Floor, doorway, and immediate entry area are clean, uncluttered, and free of visible debris or housekeeping equipment.
• Room free of unpleasant odors
  No smoke, mildew, sewage, chemical, or food odors are present on entry.
• Lighting, curtains, and visible presentation acceptable
  Lighting functions, curtains or drapes are properly arranged, and the room presents a neat, welcoming appearance.
• Guest information and room signage in place
  Required guest-facing materials such as room directory, emergency information, and hotel notices are present and neatly arranged.
• No visible damage or maintenance issues at entry
  Walls, door hardware, trim, and entry fixtures show no visible damage, stains, or unresolved maintenance issues.

Bedding and Sleep Area

• Bed properly made to brand standard
  Sheets, duvet/comforter, pillows, and bed skirt are neatly arranged and aligned according to hotel standard.
• Linens clean, fresh, and free of stains or tears
  Sheets, pillowcases, duvet covers, and blankets are clean, odor-free, and free of visible stains, holes, or fraying.
• Pillows and mattress presentation acceptable
  Pillows are evenly arranged and the mattress appears properly fitted, smooth, and free of visible defects.
• Headboard, nightstands, and bedside area clean
  Surfaces adjacent to the bed are dust-free, stain-free, and free of crumbs, hair, or residue.
• Mattress, box spring, and bed frame free of visible defects
  No sagging, broken components, exposed springs, or visible damage are present.

Bathroom Cleanliness and Fixtures

• Toilet, sink, tub/shower visibly clean and sanitized
  All bathroom fixtures are free of visible soil, residue, hair, soap scum, and standing water.
• Bathroom mirrors, counters, and chrome fixtures clean
  Mirrors are streak-free and surfaces are free of spots, smudges, and water marks.
• Toilet paper, tissues, and towels fully stocked
  Required bathroom supplies are present in adequate quantity and neatly arranged.
• Bathroom floor, grout, and corners clean
  Flooring, baseboards, corners, and grout lines are free of visible debris, hair, mildew, and buildup.
• Shower curtain, glass, and fixtures in good condition
  Shower curtain or glass enclosure is clean and free of mold, damage, or excessive spotting; fixtures function properly.

Dusting and Surface Cleanliness

• Furniture surfaces free of dust and residue
  Desks, tables, dressers, shelves, and other horizontal surfaces are clean and polished.
• High-touch points clean
  Door handles, light switches, remote controls, thermostat controls, and phone handset are visibly clean.
• Floors, corners, and under-furniture areas clean
  Carpet, tile, or hard flooring is free of visible debris, lint, hair, and missed vacuum lines or mop residue.

Amenities and AAA Standards

• In-room amenities present and correctly placed
  Coffee service, water, stationery, hangers, trash liners, and other required amenities are present according to room type and brand standard.
• Mini-bar or refreshment area clean and stocked as applicable
  If applicable, the mini-bar or refreshment area is clean, organized, and stocked according to hotel standard.
• TV, HVAC, and room controls operational
  Television, climate controls, and other guest-operated devices function properly and are set to the expected default condition.
• Overall room presentation meets AAA-standard housekeeping quality
  Final overall assessment of cleanliness, presentation, and guest-ready condition consistent with premium housekeeping expectations.