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Grocery Third-Party Delivery Driver Compliance Audit

Grocery Third-Party Delivery Driver Compliance Audit

Inspection template for auditing third-party grocery delivery drivers for insulated bag use, food handling condition, age-restricted item ID verification, and delivery documentation compliance.

Inspection Details and Driver Identification

  • Driver name and delivery platform recorded
  • Date and time of inspection recorded
  • Store location and order number recorded
  • Inspector signature completed

Insulated Bag and Product Protection

  • Insulated bag present at pickup
  • Insulated bag is clean, intact, and free of visible contamination
  • Insulated bag is large enough to fully contain the order without crushing items
  • Perishable items are separated from non-perishable items as required by store procedure
  • Bag closure or seal maintained during pickup and handoff

Age-Restricted Item ID Compliance

  • Age-restricted item present in order
  • Valid government-issued photo ID was requested before release of age-restricted item
  • ID date of birth confirms customer meets minimum age requirement
  • ID was visually inspected and matched the customer receiving the order
  • Age-restricted item was withheld when ID was unavailable or invalid

Driver Conduct and Handoff Documentation

  • Driver presented order in a professional and safe manner
  • Delivery confirmation or app status updated at handoff
  • Any damaged, leaking, or missing items documented
  • Customer signature or electronic acknowledgment obtained when required

Corrective Actions and Follow-Up

  • Deficiencies identified during inspection
  • Corrective action taken on site
  • Repeat audit or escalation required
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