Grocery Refrigerated Delivery Driver Audit

Audit template for grocery refrigerated delivery drivers to verify delivery temperature, cargo securement, and customer signature at drop-off.

Delivery Temperature Verification

• Delivery product temperature recorded at drop-off
  Record the measured product temperature at the point of delivery.
• Refrigerated compartment temperature within acceptable range before unloading
  Verify the vehicle or trailer refrigerated compartment temperature before product is unloaded.
• Temperature monitoring device present and functioning
  Confirm a calibrated thermometer or temperature monitoring device is available and operating.

Cargo Securement

• Cargo secured to prevent shifting during transit
  Check that pallets, totes, or cases are restrained and will not shift during transport or unloading.
• Refrigerated doors, seals, and latches intact
  Verify doors, gaskets, seals, and latches are intact and functioning to maintain temperature control.
• No visible product damage, leaks, or contamination risk
  Inspect the load for crushed packaging, broken containers, leaks, or any contamination concern.

Customer Handoff and Documentation

• Customer signature obtained at drop-off
  Capture the receiving customer's signature or authorized representative acknowledgment.
• Delivery time and location recorded
  Record the delivery completion time and confirm the drop-off location.
• Exceptions or customer refusal documented
  Indicate whether any exceptions occurred, such as refusal, delay, temperature excursion, or partial delivery.

Driver Compliance and Handoff Condition

• Driver used required PPE and safe handling practices
  Confirm the driver used required PPE and handled product safely during unloading and handoff.
• Delivery paperwork complete and legible
  Verify bills of lading, manifests, or delivery records are complete, legible, and match the shipment.
• Any non-conformance reported to dispatch or supervisor
  Confirm any temperature excursion, damaged cargo, missed signature, or other non-conformance was reported immediately.