Endpoint Backup Coverage and Compliance Audit

Inspection template for MSPs to verify every in-scope client endpoint is enrolled in backup, has recent successful backup jobs, and shows no coverage gaps or stale devices.

Audit Scope and Device Inventory

• Client and site scope are identified for this audit
  Record the client name, site, business unit, or tenant scope covered by the inspection.
• In-scope endpoint inventory is current and complete
  Verify the device list used for the audit matches the current in-scope endpoint inventory from the RMM, MDM, or asset register.
• Number of in-scope endpoints reviewed
  Enter the total number of endpoints included in the audit sample or full population.
• Audit period end date
  Record the date and time used as the cutoff for recent backup job review.
• Exclusions or out-of-scope devices are documented
  Confirm any excluded devices are explicitly documented with reason and approval.
• Source systems used for verification are identified
  Select the systems used to verify coverage and job status.

Backup Enrollment Coverage

• All in-scope endpoints are enrolled in backup
  Confirm every device in scope appears as protected/enrolled in the backup platform.
• No in-scope endpoints are missing from backup coverage
  Verify there are no coverage gaps between the endpoint inventory and the backup enrollment list.
• Newly added endpoints have been enrolled within the required timeframe
  Confirm recently added devices were onboarded to backup according to the client standard or SLA.
• Endpoints with backup exceptions are documented and approved
  Verify any intentional exclusions, exceptions, or deferrals have documented approval and compensating controls.
• Count of uncovered or unprotected endpoints
  Enter the number of in-scope endpoints not currently protected by backup.

Recent Backup Job Success

• Protected endpoints have a successful backup job within the required recent window
  Verify each enrolled endpoint has at least one successful backup job within the client-defined recent window.
• No endpoints show failed backup status without remediation
  Confirm failed jobs have been investigated and either remediated or formally accepted with documented approval.
• No endpoints are stale beyond the defined backup age threshold
  Verify there are no devices with no successful backup within the approved age threshold.
• Longest age since last successful backup
  Enter the maximum age observed since the last successful backup for any in-scope endpoint.
• Backup job evidence reviewed
  Attach screenshots or exported reports showing recent successful jobs and any exceptions.

Exceptions, Remediation, and Sign-Off

• All deficiencies and non-conformances are documented
  Record each deficiency with affected device, issue type, and impact.
• Corrective actions and owners are assigned for each gap
  Confirm remediation tasks, owners, and due dates are assigned for every uncovered or failed item.
• Remediation due date
  Enter the target completion date for closing all identified backup coverage gaps.
• Inspection outcome
  Select the final audit result.
• Inspector signature
  Inspector attestation that the audit findings are accurate and complete.