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EMS Refusal of Care Documentation Audit

EMS Refusal of Care Documentation Audit

Audit template for reviewing EMS refusal-of-care documentation, including capacity assessment, risks explained, alternatives offered, and signature capture.

Audit Details

  • Encounter date and time documented
  • Unit, crew, and patient encounter identified
  • Refusal type documented
  • Documentation reviewed against agency refusal policy or SOP

Capacity Assessment

  • Decision-making capacity assessed and documented
  • Patient alertness and orientation documented
  • Mental status, intoxication, or altered condition addressed
  • Patient able to communicate understanding, choice, and reasoning

Risk Explanation and Alternatives

  • Risks of refusal explained in specific terms
  • Potential for worsening condition, disability, or death documented
  • Alternatives offered, including transport, further evaluation, or continued treatment
  • Patient questions answered and understanding confirmed

Refusal Documentation and Signatures

  • Patient refusal signature captured
  • Witness or crew signature captured when required
  • If patient refused to sign, refusal to sign documented
  • Refusal form is complete with no missing required fields

Post-Refusal Instructions and Final Disposition

  • Return precautions or follow-up instructions documented
  • Patient advised to call 911 / seek immediate care if symptoms worsen
  • Final disposition documented
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