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Critical Lab Value Notification Audit

Critical Lab Value Notification Audit

Audit template for reviewing critical lab value notifications, including communication timeliness, read-back confirmation, and provider acknowledgment.

Audit Context

  • Audit date and time recorded
  • Specimen or accession number documented
  • Ordering location or service identified
  • Critical value policy or SOP referenced

Result Identification and Criticality

  • Result meets defined critical value criteria
    Verify the reported result is on the laboratory's approved critical value list or meets escalation criteria.
  • Critical result verified against source report
  • Result timestamp documented
  • Critical value category identified

Communication Timeliness

  • Time from result verification to notification documented
    Enter elapsed minutes between verification of the critical result and first notification attempt.
  • Notification completed within policy timeframe
    Confirm the critical result was communicated within the laboratory or facility-defined timeframe.
  • First notification attempt time documented
  • Escalation performed when initial contact was unsuccessful

Read-Back and Closed-Loop Communication

  • Read-back confirmation documented
    Verify the receiver repeated the patient identifier, test name, and critical result value back to the caller.
  • Receiver identity documented
  • Receiver role or title documented
  • Read-back included patient identifiers and result value

Provider Acknowledgment and Documentation

  • Provider acknowledgment documented
    Confirm the responsible provider or designee acknowledged receipt of the critical result.
  • Acknowledgment time documented
  • Provider name or designee documented
  • Documentation complete in LIS/EHR or call log
    Verify the record contains the result, notification time, receiver, read-back, acknowledgment, and any escalation steps.
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