Cosmetic Defect Grading Standard - Appliance Finished Goods

Inspection template for grading scratches, scuffs, dents, and gloss variation on finished appliance surfaces using visibility-based accept/reject zones.

Inspection Record

• Appliance model or SKU recorded
• Serial number or unit ID recorded
• Inspection date and time recorded
• Surface visibility class selected

Lighting and Inspection Conditions

• Inspection lighting is uniform and adequate for defect detection
• Inspection distance and viewing angle match standard work instruction
• Surface cleaned of dust, fingerprints, and removable residue before grading
• Gloss comparison reference or control sample available when required

Surface Defect Grading

• Visible surface scratches are within acceptable grade for the selected visibility class
• Visible surface scuffs or rub marks are within acceptable grade for the selected visibility class
• Dents, dings, or edge deformation are within acceptable grade for the selected visibility class
• Chips, coating breaks, or exposed substrate are within acceptable grade
• Gloss level is consistent with approved finish standard

Visibility Zone Acceptance

• Defects on primary customer-facing surfaces meet the strictest acceptance zone
• Defects on secondary visible surfaces remain within allowed cosmetic limits
• Defects on concealed or low-visibility surfaces do not affect customer acceptance
• No defect crosses from an acceptable zone into a reject zone

Disposition and Corrective Action

• Final cosmetic grade assigned
• Corrective action or disposition documented
• Photo evidence attached for all failed or borderline defects