Convenience Store Robbery Drill Evaluation

Evaluation template for assessing staff response during a convenience store robbery drill, including cash handling, panic alarm use, de-escalation, and incident reporting.

Drill Setup and Readiness

• Drill scenario and objectives communicated to evaluator
• Staff roster and roles identified before drill start
• Panic alarm location and activation method verified
• Emergency contact list available and current
• Drill start time
• Evaluator notes on store conditions affecting response

Employee Recognition and Immediate Response

• Staff recognized robbery indicators promptly
• Employees prioritized personal safety over property protection
• Staff remained calm and avoided sudden movements
• Employees complied with robber instructions when safe to do so
• No employee attempted to physically confront or chase the suspect

Cash Handling and Register Security

• Cash drawer opened only when directed or required by procedure
• Cash was surrendered without delay or argument when safe
• Employee avoided counting, sorting, or displaying cash during the event
• Register area was left undisturbed after suspect departure
• Amount of cash handled during drill

Alarm Use, Communication, and De-escalation

• Panic alarm was activated at the appropriate time
• Alarm activation was discreet and did not escalate the situation
• Verbal communication remained brief, calm, and non-confrontational
• De-escalation language used appropriately when safe
• Communication to coworkers was clear and limited to safety-critical information

Post-Incident Reporting and Recovery

• Supervisor or manager notified promptly after the event
• Incident details documented accurately and completely
• Witness names and statements captured when applicable
• Any required law enforcement or corporate notification steps identified
• Corrective actions assigned for observed deficiencies