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Branch Facilities Daily Walk Inspection

Branch Facilities Daily Walk Inspection

Daily walk-through inspection for bank branch facilities covering lobby, drive-through, ATM surroundings, signage, and exterior conditions for safety, compliance, and presentation.

Inspection Details

  • Inspection date and time recorded
  • Branch location identified
  • Inspector name and role recorded
  • Weather or external conditions noted if relevant

Lobby and Customer Area

  • Lobby floors are clean, dry, and free of slip/trip hazards
  • Customer walkways, queue lines, and accessible paths are unobstructed
  • Lighting in lobby and customer service areas is adequate and functioning
  • Furniture, fixtures, and displays are orderly and in good condition
  • Trash, spills, and debris are removed from public areas
  • Emergency exits and exit signage are visible and unobstructed
  • Fire extinguishers are accessible, mounted, and not obstructed

Drive-Through and ATM Area

  • Drive-through lanes are clear of debris, standing water, and vehicle obstructions
  • ATM surroundings are clean, well-lit, and free of concealment or security hazards
  • ATM is operational or clearly marked out of service
  • ATM lighting, camera visibility, and surrounding sightlines are unobstructed
  • Drive-through equipment, tubes, and intercoms appear functional and intact

Signage and Customer Information

  • Exterior branch signage is clean, visible, and illuminated if required
  • Hours of operation and required customer notices are posted and current
  • Directional, ADA, and safety signage are present and legible
  • Temporary signs, notices, or promotional materials are neat and not excessive
  • No outdated, damaged, or misleading signage is displayed

Exterior, Parking Lot, and Building Perimeter

  • Parking lot and sidewalks are free of potholes, cracks, and trip hazards
  • Entrances, ramps, and handrails are in good condition and unobstructed
  • Exterior lighting is functioning around entrances, ATM, and parking areas
  • Landscaping, shrubs, and exterior fixtures do not block visibility or access
  • Building exterior, windows, and doors show no visible damage or security concerns
  • Trash receptacles and exterior waste areas are orderly and not overflowing
  • No signs of water intrusion, pest activity, or other environmental issues

Security and Corrective Actions

  • Any security concerns were identified and escalated per branch procedure
  • Deficiencies were documented with location-specific details
  • Corrective actions assigned with owner and target completion date
  • Photo evidence captured for material deficiencies
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