Patron Code of Conduct Incident Report (Library)

Documents a patron behavior incident in a library, staff response, witnesses, and any suspension or restriction of privileges.

Submission Notice

• What happens after I submit?
• Submission type
• Submit anonymously
  Select this if you do not want your name included in the report. Anonymous submission may limit follow-up.

Incident Details

• Date of incident
• Time of incident
• Library location
• Incident category
• Incident summary
  Describe only what was seen or heard. Include specific actions, words, and sequence of events.

Patron Information

• Is the patron known to staff?
• Patron identifier
  Use a library card number, internal account ID, or brief identifying note if needed. Do not enter sensitive personal data unless required for follow-up.
• Patron description
  Optional physical description or other non-sensitive identifying details to support staff recognition.
• Additional patron details
  Only complete if needed for the incident record or follow-up.

Witnesses and Evidence

• Were there witnesses?
• Witness details
  List witness names only if needed and permitted by policy. Otherwise note role or location.
• Supporting evidence
  Upload relevant photos, video, or written statements if available.

Staff Response

• Actions taken by staff
• Was de-escalation attempted?
• Immediate safety concerns
  Describe any threats, injuries, weapons, or urgent hazards. Include only necessary details.
• Property damage or loss
• Property damage details

Privilege Restriction and Follow-Up

• Were patron privileges restricted or suspended?
• Restriction type
• Restriction duration
  Enter the duration or end date if applicable.
• Follow-up required
• Follow-up notes