- Workspaces on Mobile — Workspaces now have dedicated mobile pages for the board, hill charts, progress updates, and pinned items, so team members can take action from their phones without switching to desktop.
- Link Existing Tasks into a Workspace — Workspace owners can now pull tasks that already live in the Tasks app into a workspace list, preserving their history, comments, due dates, and assignees.
- Power Table Rows on the Workspace Canvas — An embedded Power Table tracker can now display a saved view's actual rows directly on the workspace canvas, replacing the count-only link with a live inline table.
Release Notes
- Service Desk — Custom Portal Questions — External customers filing tickets through the support portal now see the same custom questions your team configured for each request type, so tickets arrive with the details agents need instead of requiring a follow-up email.
- Tasks — Team Tasks Page — A new Team Tasks view lets employees see open tasks across their immediate team (everyone who reports to the same manager), with admin controls over whether teammates can view, comment, or edit each other's work.
- Workspaces — Trash and Restore — Deleted workspaces now land in a Trash view with a 30-day window to restore them; after that window the workspace is permanently removed by an automated nightly cleanup.
- AI Notepad: Favourite Templates — Users can now star multiple note templates as favourites, which appear first in the template picker and new-note creation flow, separate from the single default template.
- Inspections: Sweep Notifications — Four new real-time notifications keep inspection teams informed when a sweep opens, a critical finding is recorded, a sweep is signed off, or a pending approval is overdue.
- Sites Editor: Auto-save and Version History — The page editor now auto-saves panel changes as you type, creates a restore point each time you press Save, and lets you browse and restore version history without leaving the editor.
- Ask AI: Resume Past Conversations — Any closed conversation in Ask AI History can now be continued in one click, picking up exactly where it left off.
- Power Tables: Import Expands Select Options — When importing data that includes values not yet in a select column's option list, you can now add those values automatically during the import rather than updating the column by hand.
- Ask AI Document Attachments — Ask AI now reads text, CSV, Word, and Excel files attached to a conversation, so users can ask questions directly about their documents.
- Recorder Public Link Sharing — Recordings can now be shared with anyone holding the link — no login required — with a permanent URL that stays live until revoked.
- People Directory Quick Search Configuration — Admins can now choose and order the shortcut pills that appear under the People search box, replacing hardcoded defaults with searches relevant to their organization.
- Recorder — Capture your screen or camera in the desktop app, then share, transcribe, caption, and hand off recordings directly to Training, the Library, or a Service Desk ticket — now generally available.
- AI Sheets: Date & Time Column — A new datetime column type with an inline date/time picker, AI-powered enrichment that understands the current date, and one-click conversion of existing values when a column's type changes.
- AI Notepad: Visual Automation Builder — Meeting automations can now be configured through a picker-based form — source, template, notebook, and action checkboxes — instead of writing raw JSON.
- AI Sheets: Workbook Tabs — Sheets are now workbooks: create, rename, reorder, and switch between multiple tabs, each with its own columns, rows, formulas, and automations.
- AI Sheets: Cross-Tab Formulas and Multi-Export — Formula columns can now reference data in sibling tabs, and any set of tabular reports can be opened together as a single multi-tab workbook.
- Share via Email, Chat, and Text — Items can now be shared directly to colleagues via Workforce chat, email, or text message from the built-in Share panel, with no external integration required.
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Sites Authoring Redesign — The Sites editor now includes a guided three-step site composer with starter templates, a publish sheet with scheduling and audience controls, and a collapsible AI assistant panel that leaves the canvas clear when you're not using it.
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Ask AI in External Hubs — Admins can now embed the Ask AI workforce assistant directly into any Hub by copying a single code snippet, giving Hub users access to the AI assistant without leaving their hub.
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App Builder: App Lifecycle & Live App Packs — Custom and mini apps now move through a formal unpublished → live → retired lifecycle, and App Builder billing shifts to capacity-based packs (3, 10, 25, or 100 live apps) so teams can manage what's running without per-use charges.
- Procurement Barcode Scanning — Employees can now scan item barcodes via phone camera, USB wedge scanner, or manual entry to receive stock, pick orders, and move inventory without touching a keyboard.
- Service Desk: Dynamic Option Lists — Dropdown fields on request forms can now sync automatically from a spreadsheet, Google Sheet, CSV URL, JSON API, or a Power Table — no manual re-keying when the source changes.
- Service Desk: Notify Others at Submission — Requesters can add colleagues to a ticket right on the request form so teammates or managers are looped in the moment the ticket is created.
- Frontline Passdown Follow-ups & Blocker Rechecks — Shift passdowns now generate AI-drafted follow-up tasks that managers review and assign, while unresolved blockers automatically trigger a recheck round once the linked service ticket closes.
- SOP Version Change Summaries — Employees who return to a procedure they previously completed now see a step-by-step diff highlighting exactly what changed since their last run, so they can focus on what is new rather than re-reading the entire document.
- Service Desk Parts Through Warehouse Fulfillment — Parts added to a service ticket are now a fulfillment request routed to the warehouse pick queue; inventory only moves when a storekeeper physically picks the item, keeping stock counts accurate for multi-site operations.
