- AI Writing Profiles & AI Writer — Users can now build AI-analyzed writing style profiles from sample content and use them to generate on-brand communications through the AI Writer tool, with tone controls and weekly digest emails.
Release Notes
- Bulk Schedule Wizard & Shift Copy — Managers can now create multiple weekly schedules at once using a guided wizard and copy shifts across weeks with automatic date-offset replication.
- MangoApps User Sync Integration — Admins can configure automatic synchronization of employee records from MangoApps, keeping workforce accounts up to date on a scheduled basis without manual imports.
- Communications Planner — HR and communications teams can now build a full-year internal communications calendar with AI-generated ideas, preset templates, CSV import, ICS export, and a drag-and-drop visual planning interface.
- OTP Login (Login with Code) — Employees can now log in using a 6-digit one-time code sent via email or SMS, eliminating the need for a password when enabled by admins.
- Real-Time Voice Mode for AI Assistant — Employees can now speak directly to the AI Assistant using real-time voice, with automatic speech recognition, multilingual support, and configurable voice and response style settings.
- AI-Powered PDF Form Field Detection — Forms and Inspections admins can now upload a PDF and have AI automatically detect and extract form fields, generating a ready-to-use form template — and existing inspection templates can be exported as filled PDFs with custom OSHA template mappings.
- OKR Approval Workflow — Managers can now require approval for OKR objectives at any level, with employees submitting objectives for review and managers approving or rejecting with reasons, supported by email notifications throughout.
- Service Desk Custom Request Types — Admins can now define a custom service catalog with their own request types and categories, giving employees a tailored list of ticket options instead of only the built-in system defaults.
- AssetPro Device Discovery with MDM Integration — AssetPro can now automatically discover and sync IT assets from Microsoft Intune, Jamf Pro, and Lansweeper, with scheduled syncs and real-time webhook updates.
- DocuSign eSignature Integration — Administrators can now connect DocuSign as an e-signature provider, with JWT OAuth authentication, a guided setup wizard, and full support for sending, voiding, and downloading DocuSign-backed documents.
- E-Signature Kiosk Mode & Bulk Send — The e-signature platform now supports kiosk mode for in-person tablet signing sessions with an interactive PDF viewer, and bulk send to dispatch signature requests to many employees at once with SMS delivery and scheduled sending options.
- Service Desk Inline Reply Translation — Service Desk agents can now translate reply text into any language directly in the reply modal before sending, making it easier to support multilingual employees and customers.
- Service Desk AI Draft Responses & Sentiment Analysis — The Service Desk now generates AI draft replies for agent review and surfaces sentiment analysis on each ticket, helping support teams respond faster and with greater empathy.