OTC and Dietary Supplement Section Separation Compliance Audit

Inspection template for verifying that OTC drugs are physically and visually separated from dietary supplements on the sales floor, with clear boundaries, signage, and merchandising controls to support compliance and reduce product-mix risk.

Inspection Details

• Store location identified
  Record the store number, location name, or department being inspected.
• Inspection date and time recorded
  Document when the audit was performed.
• Inspector name and role recorded
  Enter the inspector's name and job title or department.
• Audit scope confirmed
  Confirm whether the audit covers the full sales floor or a specific OTC/supplement area.
• Reference standard or store policy available
  Confirm the applicable store merchandising standard, planogram, or SOP is available for review.

Physical Separation Controls

• OTC drugs and dietary supplements are physically separated
  OTC products are stocked in a distinct section from dietary supplements with no mixed shelving or shared product runs.
• No OTC products placed within supplement fixtures
  Check for any OTC drug items placed on supplement shelves, peg hooks, bins, or endcaps.
• No dietary supplements placed within OTC fixtures
  Check for any supplement items placed on OTC shelves, peg hooks, bins, or endcaps.
• Boundary between sections is clearly defined
  Aisle breaks, divider strips, category signage, or fixture changes clearly indicate where OTC ends and supplements begin.
• Shared fixtures do not create product confusion
  Endcaps, side panels, dump bins, or cross-merchandising displays do not blur the distinction between OTC drugs and supplements.

Visual Separation and Signage

• Section signage correctly identifies OTC drugs
  Overhead signs, shelf blades, or category markers clearly identify the OTC section.
• Section signage correctly identifies dietary supplements
  Overhead signs, shelf blades, or category markers clearly identify the dietary supplement section.
• Signage is visible from customer approach path
  Customers approaching the aisle can see the category distinction before reaching the product shelves.
• Shelf tags and labels match the correct category
  Price tags, shelf labels, and category labels align with the correct OTC or supplement section.
• No misleading promotional signage present
  Promotional signs, temporary displays, or vendor signage do not imply OTC drugs and supplements are the same category.

Merchandising and Product Placement

• Planogram or approved layout is followed
  The fixture layout matches the approved merchandising plan for OTC and supplement placement.
• Adjacent products do not create category crossover
  Products adjacent to the boundary do not create confusion about whether an item is an OTC drug or a dietary supplement.
• Products are shelved in correct category sequence
  Within each section, products are arranged in the intended sequence and remain within their assigned category.
• Endcaps and feature displays are compliant
  Feature displays, endcaps, and promotional fixtures maintain separation and do not mix OTC drugs with supplements.
• Any non-conforming product placement documented
  Describe any mixed placement, misplaced items, or corrective merchandising actions taken.

Final Compliance and Corrective Action

• Deficiencies identified
  Select all observed non-conformances related to OTC and supplement separation.
• Corrective actions assigned
  Document the immediate corrective action, owner, and due date for any deficiency found.
• Inspection result
  Overall audit outcome based on observed separation controls.
• Inspector signature
  Inspector sign-off confirming the audit findings are accurate.