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Run: OTC and Dietary Supplement Section Separation Compliance Audit

This audit template checks that OTC drugs and dietary supplements are physically and visually separated on the sales floor. Use it to document boundaries, si...

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Inspection Details

Record the store number, location name, or department being inspected.
Document when the audit was performed.
Enter the inspector's name and job title or department.
Confirm whether the audit covers the full sales floor or a specific OTC/supplement area.
Confirm the applicable store merchandising standard, planogram, or SOP is available for review.

Physical Separation Controls

OTC products are stocked in a distinct section from dietary supplements with no mixed shelving or shared product runs.
Check for any OTC drug items placed on supplement shelves, peg hooks, bins, or endcaps.
Check for any supplement items placed on OTC shelves, peg hooks, bins, or endcaps.
Aisle breaks, divider strips, category signage, or fixture changes clearly indicate where OTC ends and supplements begin.
Endcaps, side panels, dump bins, or cross-merchandising displays do not blur the distinction between OTC drugs and supplements.

Visual Separation and Signage

Overhead signs, shelf blades, or category markers clearly identify the OTC section.
Overhead signs, shelf blades, or category markers clearly identify the dietary supplement section.
Customers approaching the aisle can see the category distinction before reaching the product shelves.
Price tags, shelf labels, and category labels align with the correct OTC or supplement section.
Promotional signs, temporary displays, or vendor signage do not imply OTC drugs and supplements are the same category.

Merchandising and Product Placement

The fixture layout matches the approved merchandising plan for OTC and supplement placement.
Products adjacent to the boundary do not create confusion about whether an item is an OTC drug or a dietary supplement.
Within each section, products are arranged in the intended sequence and remain within their assigned category.
Feature displays, endcaps, and promotional fixtures maintain separation and do not mix OTC drugs with supplements.
Describe any mixed placement, misplaced items, or corrective merchandising actions taken.

Final Compliance and Corrective Action

Select all observed non-conformances related to OTC and supplement separation.
Document the immediate corrective action, owner, and due date for any deficiency found.
Overall audit outcome based on observed separation controls.
Inspector sign-off confirming the audit findings are accurate.

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