Q&A Forums

Engage with experts throughout your organization and harness collective intelligence with MangoApps’ Q&A Forums. Gauge the value of responses, track the most effective solutions, and facilitate easy access to answers so employees can use them for future reference. With features designed to help resolve queries quickly and tackle challenges efficiently, MangoApps’ Q&A Forums enhance collaboration and productivity throughout your organization.

Woman with glasses typing on a laptop with a company Q&A discussion about improving product roadmap shown on a larger laptop screen behind her.
Screenshot of ABC Builders Vendor Support Q&A interface with Michelle Beckley submitting a question about invoice submission and responses from Sam Jacobson and Tracy Wu, displayed on desktop and mobile views.

Connect Experts with Inquirers

MangoApps Q&A Forums are designed to streamline how your employees find and share crucial information. Users can post Questions about internal processes, projects, or any other subjects across specific Groups, Projects, or Departments to ensure responses are accurate and informative. This targeted approach helps your team collect structured answers in an organized manner, enabling future employees to quickly find useful information.

    The ease with which someone can throw up a question and reply to someone else is huge. We wanted to have spaces that would be both resource repositories, as well as social spaces where people could share. So, MangoApps allowed us to bring those things and blend those things together.

    Emily Hatteberg

    Editorial Manager & Content Strategist

    YMCA

    Foster Engagement Through Reputation Points

    MangoApps Q&A Forums encourage active participation by rewarding users who provide valuable answers with Reputation Points. Fostering a competitive yet collaborative environment, top contributors gain recognition and are highlighted within the network to motivate continual knowledge sharing. By acknowledging and rewarding insightful contributions, you’ll see a boost in overall engagement, too.

      User Harold Morar answered a question with 3 upvotes, top upvoters listed, and an expert leaderboard showing Harold Morar as leader and Anne Williams in second place.
      Person using a laptop showing a team collaboration interface with chat messages and a PDF attachment.

      Enhance Information Sharing with Rich Media Attachments

      Elevate the information exchange within your Q&A sessions by enabling the attachment of files, links, GIFs, and emojis to Questions. This feature allows for a more dynamic and engaging interaction, making it easier for employees to express complex ideas and share detailed information. By integrating visual aids and comprehensive resources, MangoApps ensures that every discussion is as informative as possible, enhancing problem-solving across the organization.

      MangoApps has improved our company culture in so many ways. People now have an outlet to ask questions, and they have an easy route to get information. It allows us to share positive things that have happened in the organization.

      Madeline Pollard

      Digital Media Coordinator

      OU Health

      Streamline Information with Accepted Answers

      To further enhance information retrieval, the inquirer can mark the most effective answer as “accepted,” placing it prominently at the top of the discussion. Not only does this validate the response, but it also guides other users who may be facing a similar issue to the right solution quickly.

      Smiling woman with glasses typing on a laptop next to chat bubbles showing Stacy Smith asked a question and Addie Theil responded with an accepted answer.
      Online forum post by Aaron Ugo asking about healthcare plan information with hashtags benefits, healthcare, Document; reply from Anne Williams sharing a PDF healthcare package and options to tag and organize questions and boost discoverability.

      Efficiently Locate Content with Tags

      Tagging adds another layer of organization, allowing questions to be categorized by subject areas. Multiple tags can be attached to a question, increasing its discoverability across various topics. This feature makes it easier to find relevant questions and answers, optimizing knowledge management across your organization by helping employees swiftly pinpoint expertise and insights.

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