Bring Your Own Bot. We'll Put It Everywhere Employees Work.
You already built a chatbot — for parts lookups, a proprietary system, an in-house job aid. Bot Connect surfaces it inside MangoApps' unified Ask AI box, a site-wide pop-up bubble, a full-page tab, or a Home widget. You keep the backend, the connectors, and the data; MangoApps is the front end your employees already open.
What Bot Connect Helps You Do
Embed By URL
Point Bot Connect at your chat URL and MangoApps renders it in an iframe — the fastest way to bring an existing web chat experience inside the platform.
Connect By API
Give Bot Connect an authenticated HTTPS endpoint and MangoApps proxies the question to your bot and streams back the answer — no domain allow-listing needed.
Surface It In Ask AI
Your bot becomes one of the answers in the unified Ask AI box, chosen by the keywords and topics you assign — employees ask one box, the right brain answers.
Put It Where People Look
A pop-up chat bubble site-wide, a full-page tab in the app rail, or a Home dashboard widget — where your bot appears is a setting, not a rebuild.
Run More Than One
Register as many external assistants as you like. Ask AI routing disambiguates between them by the keywords and topics each one owns.
Keep It Secure
In API mode the endpoint and keys live encrypted in Integrations, never in app code, with a bearer token and optional HMAC request signing.
Your Bot, Your Backend — Our Front End
Three capabilities that turn a chatbot you already own into an assistant employees actually reach.
Two Ways To Connect — iframe Or API
Some bots ship a web chat URL; some expose a JSON endpoint. Bot Connect supports both. iframe mode renders your existing chat UI inside MangoApps in minutes. API mode (chat_api) proxies the question to your endpoint and streams the answer back — which means your bot can appear inside the native Ask AI box, not just as an embedded frame.
- iframe mode — render your chat URL, fastest to set up.
- API mode — proxy JSON questions, appears natively in Ask AI.
- Authenticated — bearer token on every call.
- Signed — optional HMAC so your backend can verify the call is from MangoApps.
Four Placements, One Setting
The same registered assistant can appear in four places, and switching is a configuration choice — not a re-integration. Meet employees inside the Ask AI box they already use, catch them anywhere with a floating bubble, give the bot its own tab, or pin it to the Home dashboard.
- Ask AI box — routed by topic alongside native agents.
- Pop-up bubble — a site-wide floating chat.
- Full-page tab — its own destination in the app rail.
- Home widget — on the dashboard employees open first.
Routed By Ask AI, So The Right Brain Answers
The point of one Ask AI box is that employees don't have to know which system owns the answer. Assign keywords and topics to each external assistant, and Ask AI delegates matching questions to your bot — while everything off-topic falls through to the native MangoApps agents. Register several bots and routing disambiguates between them.
- Keyword + topic rules — per assistant, so routing is precise.
- Disambiguation — across multiple registered bots.
- Fall-through — off-topic questions go to native agents automatically.
- No data stored — MangoApps proxies the question; your backend owns the logic.
Bot Connect In Practice
What teams connect first — a bot they already built, meeting employees where they already are.
In-house job-aid bot
Embed your internally-built parts or procedure assistant so frontline employees ask it from the same box they use for HR and scheduling.
Proprietary domain assistant
Connect a bot trained on a system MangoApps doesn't integrate with, and let Ask AI route the relevant questions straight to it.
Existing web chat
Already have a customer- or employee-facing web chat? Point Bot Connect at the URL and it renders inside the platform in minutes.
Multiple specialist bots
Run a benefits bot, an IT bot, and a facilities bot side by side — Ask AI routes each question to the assistant that owns the topic.
Connected To The Rest Of MangoApps
→ Ask AI & Search
Your external bot becomes one of the answers in the unified Ask AI box, chosen by topic — one place to ask, the right brain to answer.
→ Workforce Bots
Prefer a bot MangoApps builds and hosts on your knowledge? Workforce Bots is the native counterpart — Bot Connect is for the brain you already own.
→ Integrations
API-mode endpoints and keys live in the same encrypted Integrations store the rest of the platform uses — never exposed to app code.
REPLACES CUSTOM WORK
A setting instead of a front-end project every time your bot moves
The alternative to Bot Connect isn't another vendor — it's your team hand-building an embed, a bubble, a tab, and a routing layer, then maintaining them. Bot Connect makes placement and routing configuration, not code.
A hand-built iframe embed
Custom front-end work per surface
- Placement in Ask AI, a bubble, a tab, and a Home widget is a setting, not four builds
- API mode lets the bot answer natively inside Ask AI — an iframe can't do that
- No domain allow-listing headaches to chase down per surface
A separate chat-widget vendor
Another tool bolted onto the intranet
- Employees ask in the box they already use — no second widget to learn
- One identity, one audit trail, one platform — nothing extra to secure
- Your bot is routed alongside native agents, not stranded in its own corner
Rebuilding your bot on our stack
Migrating logic you already own
- You keep your backend, connectors, and source systems untouched
- Connect by URL or API in an afternoon instead of a migration project
- MangoApps stores no bot data — it proxies the question and streams the answer
Customer Success
How Teams Bring Their Own AI In
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Customer Case Studies
Frequently Asked Questions
No. In iframe mode we render your URL; in API mode we proxy the question and stream back the answer. Your backend owns the logic and the data.
An authenticated HTTPS endpoint that accepts a JSON question and returns a JSON answer. The endpoint and keys are stored encrypted in Integrations, and you can require HMAC request signing so your backend can verify the call is from MangoApps.
iframe mode embeds your existing chat URL — fastest to set up. API mode proxies JSON questions to your endpoint, which lets your bot answer natively inside the Ask AI box and avoids domain allow-listing.
Yes. Register as many as you like; Ask AI routing disambiguates between them by the keywords and topics you assign to each one.
Workforce Bots are bots MangoApps builds and hosts on your knowledge. Bot Connect is for a bot you already built and want to keep — you own the brain, MangoApps gives it a front end and routes questions to it.
Four placements from one registration — inside the Ask AI box (routed by topic), as a site-wide pop-up bubble, as a full-page tab in the app rail, or as a Home dashboard widget. Switching between them is a setting, not a rebuild.
Let's Talk
Since 2008, we've been building the employee platform for the frontline, earning the trust of 2 million+ users and an NPS of 78.
Why Choose Us?
- AI-Ready Platform: One intelligent place for every employee and workflow.
- Top Security: HITRUST, ISO & SOC 2 certified.
- Exceptional UX: Delightful on mobile and desktop.
- Proven Results: 98% customer retention rate.
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