Wikis

Create, edit, and organize collaborative knowledge documentation with WYSIWYG editing, templates, and revision history.

MangoApps

Overview

A structured, collaborative knowledge space where users can create, edit, search, and maintain living documentation. Features include WYSIWYG editing via Quill, admin-manageable templates, full revision history with diff comparison and rollback, threaded comments with @mentions, sub-wiki hierarchy, edit locking, and PDF export.

Hr Operations

Highlights

Create and edit rich wiki pages with a WYSIWYG editor powered by Quill, including image uploads.

Organize knowledge hierarchically with parent-child wiki relationships and sub-wiki creation.

Track every change with full version history, side-by-side diff comparison, and one-click rollback.

Collaborate with threaded comments, @mentions, tagging, and per-wiki edit permissions.

Pin important wikis for quick access and export any page to PDF for offline reference.

Prevent edit conflicts with automatic edit locking and configurable lock duration.

Capabilities

Wiki Authoring

WYSIWYG rich-text editor (Quill)
Cover image upload per wiki
Draft / published / archived lifecycle
Save as draft or publish in one click
Wiki duplication
Ownership transfer (admin)
Real-time collaborative co-editing Edit locking prevents conflicts instead

Page Organization

Parent-child wiki hierarchy (sub-wikis)
Inline sub-wiki creation from a parent page
Tag-based classification with auto-complete
Pin wikis for quick personal access
Sort by recent, popular, title, or created date
Filter list by All / Draft / Owned / Pinned
Templates with predefined content and structure

Search & Discovery

Full-text search across title, description, and body
Semantic / embedding-based search when vectors exist
Global search integration (admin-configurable)
Browse by tag or filter by popularity
View count tracking and most-viewed ranking

Versioning & History

Automatic version snapshot on every save
Side-by-side diff comparison of any two versions
One-click restore to any previous version
Change type labels (created, updated, published, restored)
Per-version author and timestamp attribution

Collaboration & Permissions

Threaded comments with reply support
@mention notifications in comments
Per-wiki edit permissions (any user / creator / admin)
Per-wiki comment permissions (any user / creator / none)
Edit locking to prevent simultaneous edits
Admin can break a stuck edit lock
Per-wiki allow/block copy and export flags

AI Features

Wikis AI Agent — search, browse, and query via chat
AI Agent admin write tools (create, publish, delete)
Semantic (embedding-based) search on wiki content
Admin toggle to enable/disable AI Agent per business

Notifications & Export

In-app notification on new comment (owner)
In-app notification on @mention
In-app notification on wiki publish
PDF export (admin-configurable per business)
Homepage widget showing recent wikis

Limits & Specs

Wiki title max length: 255 characters
Comment max length: 2,000 characters
Default edit lock duration: 30 minutes (admin-configurable)
Pagination (wiki list): 50 per page
Version history pagination: 50 per page
Pricing: Included with MangoApps Workforce

Use cases

Team runbook

A team maintains a wiki of operational procedures and troubleshooting guides, using sub-wikis for each system and version history to track updates.

Process documentation

HR documents company processes in wikis with rich formatting, then pins the most-referenced pages for easy access across the organization.

Onboarding knowledge base

New hires browse a structured wiki hierarchy covering company culture, tools, and role-specific procedures, leaving comments when they have questions.

Policy draft collaboration

Multiple stakeholders collaborate on a policy wiki draft using threaded comments and @mentions, with edit locking preventing simultaneous edits.

Audit trail review

A compliance officer compares wiki versions side-by-side to verify what changed, when, and by whom, then exports the current version to PDF.

FAQ

Yes. Each wiki has configurable edit permissions. You can restrict editing to the owner, admins, or open it to all users. Edit locking prevents simultaneous edits.

Every save creates a numbered version. You can view any previous version, compare two versions side-by-side with highlighted differences, and see who made each change.

Yes. Admins can create wiki templates with predefined structure and content. When creating a new wiki, you can select a template to pre-populate the page.

Yes, when enabled by your administrator. You can export any wiki page to PDF for offline reference or distribution outside the platform.